[BUG] Claude Code low credit balance after top up.

Found 3 possible duplicate issues:

1. https://github.com/anthropics/claude-code/issues/24225
2. https://github.com/anthropics/claude-code/issues/28760
3. https://github.com/anthropics/claude-code/issues/29223

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🤖 Generated with Claude Code

Also observed during a coding session now. Problem persist after 10mn, restarting the session and trying a new one.

İ have also this issue

I get this frequently. Stuck in this loop now looking for a solution.

getting this right now. first i got payment failed several times, then when i finally managed to pay it doesn't update the balance. the invoice shows up correctly as "Paid" under Invoices. all the failed payments show up as Overdue, for whatever reason

I'm experiencing the same issue.

Environment:

• OS: macOS (darwin 24.6.0)
• Date: March 10, 2026

Details:

• Credit balance shows $24.91 remaining on platform.claude.com/settings/billing
• Purchased $25.00 credit grant today (Mar 10, 2026), status: Paid
• Previous $5.00 credit grant on Mar 3, 2026 also shows as paid
• Monthly spend limit is set to $100.00 (only $5.08 used)

Error:
Every command returns: Credit balance too low · Add funds: https://platform.claude.com/settings/billing

Attempted fixes (none worked):

• claude logout → claude login
• Verified correct account and payment status on billing page
• Confirmed funds are available and payment is not pending

The billing page clearly shows sufficient balance, but Claude Code refuses to run any commands. This appears to be a backend sync issue where the client does not recognize the updated credit balance.

I have the same issue. After a successful top-up, I get this error: "Your credit balance is too low to access the Anthropic API. Please go to Plans & Billing to upgrade or purchase credits."

This is so basic, vibe coding?
You forgot the part from the product spec: and after the user pays for our service, she has to be able to use it.

I found a solution: I had one API key, so I deleted it, and now it works with the key that was created after I bought the credits.
Great solution.

I just ran into more or less this, but logging out and logging back in worked for me.
I'm on Darwin Kernel Version 25.3.0. Here's the output from /doctor:

Diagnostics
  └ Currently running: native (2.1.75)
  └ Path: /Users/not-workme/.local/share/claude/versions/2.1.75
  └ Invoked: /Users/not-workme/.local/share/claude/versions/2.1.75
  └ Config install method: native
  └ Search: OK (bundled)
  Updates
  └ Auto-updates: enabled
  └ Auto-update channel: latest
  └ Stable version: 2.1.58
  └ Latest version: 2.1.75
  Version Locks
  └ 2.1.75: PID 68739 (running)

I'm experiencing the same issue. Environment: OS: macOS (darwin 24.6.0) Date: March 10, 2026 Details: Credit balance shows $24.91 remaining on platform.claude.com/settings/billing Purchased $25.00 credit grant today (Mar 10, 2026), status: Paid Previous $5.00 credit grant on Mar 3, 2026 also shows as paid Monthly spend limit is set to $100.00 (only $5.08 used) Error: Every command returns: Credit balance too low · Add funds: https://platform.claude.com/settings/billing Attempted fixes (none worked): claude logout → claude login Verified correct account and payment status on billing page * Confirmed funds are available and payment is not pending The billing page clearly shows sufficient balance, but Claude Code refuses to run any commands. This appears to be a backend sync issue where the client does not recognize the updated credit balance.

I just ran into this bug for the 2nd time in the past ~week. At first, I was falsely getting the error message 'You need to add credits...' on the Billing page as well. I solved that by re-entering my card details.

I have tried:

• /login and re-logging in

• Rebooting my computer

The last time this happened, it was around 2am my time, and when I went to use Claude Code via api key the next day, it was fine. However, it's now mid-evening my time, and I am chomping at the bit to keep going.....! :(

----UPDATE----

I checked Claude Code again, and it just started working. That is, it took it about 1-1:30 hours (around 90 mins) to sort itself out. FYI for others with the same issue, try waiting 1-2hrs.

I am still having this problem. I have been locked out for about a week now. Nothing I have tried has unblocked the API.

Same issue here - for anyone else experiencing it, you need to generate a new API key and that new one will work, not sure why API keys get invalidated when it happens, even the auto-top up adding funds doesn't help. My api key stopped working when it dropped to around $6 funded, even though additional reqeuests should have gone through. A dumb work I do in the meantime is setting a few new API keys as fallbacks for retries :/

Looking at the Anthropic status dashboard there was also a bunch of incidents around platform, probably related, unsure if it will always happen when there's outages or incidents around that.

I have the same issue,just log out and log back in

I am running into this issue as well. I updated billing and purchased credits and still get the same error "Credit balance too low · Add funds: https://platform.claude.com/settings/billing" . I will try after 2 hours per previous comment.

Can replicate this issue outside of Claude Code. Have the exact same problem when using an API key in a 3rd party library (rig)

I have been facing this issue for the last 4 days continuously

I had the same issue. I just had to type /login and log into the system again. No log out required. Saw my top up immediately.

same issue just happened to me

Experiencing the same thing today. Ongoing context is valuable, and this feels like being financially penalized. Major ball-drop by Anthropic.

### Preflight Checklist * [x] I have searched existing issues and this hasn't been reported yet[x] This is a single bug report (please file separate reports for different bugs)[x] I am using the latest version of Claude Code ### What's Wrong? Claude code across all computers after top up (tier 4) refuse to update its balance and keep restricting use. Sort of cache. I am using Claude Code for many months and this is a first time happend. ### What Should Happen? It should work instantly after rebalance. ### Error Messages/Logs logout ⎿  Credit balance too low · Add funds: https://platform.claude.com/settings/billing ### Steps to Reproduce Tier 4. Work hard. Get credits to zero. Get first notice of low balance. Rebalance. Use again. Message should disappear. ### Claude Model None ### Is this a regression? Yes, this worked in a previous version ### Last Working Version _No response_ ### Claude Code Version 2.1.70 (Claude Code) ### Platform Anthropic API ### Operating System macOS ### Terminal/Shell Terminal.app (macOS) ### Additional Information It does not work on any platform. User does not know what to do now. Reseting API Keys on all computers and work is expensive!

I had this problem. Personally, I was in API usage billing (dev account). What I did was to /logout and then login with my user account, check that it worked, it did, and then i re-logged out and logged in again with my dev account. Now it works.

I had the same issue. I just had to type /login and log into the system again. No log out required. Saw my top up immediately.

This worked for me.

If you’re using a new account, go into Claude console -> Organization setting -> Billing and make sure you have a credit balance.

### Preflight Checklist * [x] I have searched existing issues and this hasn't been reported yet[x] This is a single bug report (please file separate reports for different bugs)[x] I am using the latest version of Claude Code ### What's Wrong? Claude code across all computers after top up (tier 4) refuse to update its balance and keep restricting use. Sort of cache. I am using Claude Code for many months and this is a first time happend. ### What Should Happen? It should work instantly after rebalance. ### Error Messages/Logs logout ⎿  Credit balance too low · Add funds: https://platform.claude.com/settings/billing ### Steps to Reproduce Tier 4. Work hard. Get credits to zero. Get first notice of low balance. Rebalance. Use again. Message should disappear. ### Claude Model None ### Is this a regression? Yes, this worked in a previous version ### Last Working Version _No response_ ### Claude Code Version 2.1.70 (Claude Code) ### Platform Anthropic API ### Operating System macOS ### Terminal/Shell Terminal.app (macOS) ### Additional Information It does not work on any platform. User does not know what to do now. Reseting API Keys on all computers and work is expensive!

Was having the same problem and finally tracked it down - for my scenario at least.
Go to Settings > Usage > Extra Usage

If you have a spending limit set and you've reached it, it will not let you use the credits you've purchased. I increased my spending limit to reflect my current balance and it worked. I logged out and back in, not sure if it was necessary, but it worked immediately.

I guess this is doing what it was designed to do. But begs the question, why do they let you purchase additional credits if your spending max has been met?

Same problem, my balance was -0.59 topped up 24 and my balance now is -0.44.. doesn't make any sense.