[BUG] Claude Code Remote not connecting

Preflight Checklist

• [x] I have searched existing issues and this hasn't been reported yet
• [x] This is a single bug report (please file separate reports for different bugs)
• [x] I am using the latest version of Claude Code

What's Wrong?

Claude Code /remote-control is enabled on my Desktop at home. When fails to connect when I try from both my work PC and my cell phone on a separate network

<img width="1734" height="907" alt="Image" src="https://github.com/user-attachments/assets/89f1c6e5-6576-40b4-83bc-1691de4a43cf" />

What Should Happen?

It should connect, It's showing green in my Session. And my Desktop name shows at the bottom by the chat window

Error Messages/Logs

Steps to Reproduce

I don't know how you'd reproduce. Try and connect remotely I suppose? But clearly not everyone has this issue.

Claude Model

Opus

Is this a regression?

I don't know

Last Working Version

_No response_

Claude Code Version

Most recent

Platform

Anthropic API

Operating System

Windows

Terminal/Shell

WSL (Windows Subsystem for Linux)

Additional Information

_No response_