[BUG] Remote Control fails with "Bridge environments are not available for this organization" on Pro plan

Resolved 💬 3 comments Opened Mar 2, 2026 by simplyniels Closed Mar 6, 2026

Preflight Checklist

  • [x] I have searched existing issues and this hasn't been reported yet
  • [x] This is a single bug report (please file separate reports for different bugs)
  • [x] I am using the latest version of Claude Code

What's Wrong?

Claude Code version: 2.1.63
Plan: Claude Pro
OS: macOS
Auth: claude.ai OAuth (not API key)

Running claude --debug remote-control shows:
[bridge:repl] Environment registration failed:
Bridge environments are not available for this organization.

Steps taken:

  • claude auth logout + claude auth login
  • deleted ~/.claude/.credentials.json and re-authenticated
  • confirmed Pro plan in claude auth status

What Should Happen?

Expected: Remote Control session starts successfully
Actual: Immediately fails with bridge registration error

Error Messages/Logs

Steps to Reproduce

  • I logged out and in again via CLI
  • I authenticated again via my personal Pro Plan Account
  • I started /remote-control

Claude Model

Sonnet (default)

Is this a regression?

No, this never worked

Last Working Version

_No response_

Claude Code Version

2.1.63

Platform

Anthropic API

Operating System

macOS

Terminal/Shell

Terminal.app (macOS)

Additional Information

_No response_

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