Claude.ai onboarding loop when redirecting to /code from Slack integration
Resolved 💬 3 comments Opened Feb 14, 2026 by sadia-umar-jamali Closed Feb 17, 2026
Bug Description
When using the Claude Slack app and clicking the link to set up an environment at claude.ai/code, the browser gets stuck in an onboarding redirect loop (claude.ai/onboarding?returnTo=%2Fcode). The onboarding screen ("Is Sadia how I should refer to you?") keeps appearing repeatedly despite already having a Claude Code subscription and being fully signed in.
Steps to Reproduce
- Use
@Claudein a Slack channel to request a task (e.g., creating a Linear card) - Claude Slack bot responds: "No environments detected. This likely means your account has no environments set up. Please create a new environment at claude.ai/code."
- Click the
claude.ai/codelink - Browser redirects to
claude.ai/onboarding?returnTo=%2Fcode - Onboarding screen appears asking to confirm name
- After submitting, it loops back to the same onboarding screen instead of proceeding to
/code
Expected Behavior
Should redirect to claude.ai/code and allow environment setup, not loop on onboarding.
Environment
- Claude Plan: Active Claude Code subscription
- Slack: Claude app installed and authenticated ("Authentication successful!" message received)
- Browser: Chrome
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