Claude.ai onboarding loop when redirecting to /code from Slack integration

Resolved 💬 3 comments Opened Feb 14, 2026 by sadia-umar-jamali Closed Feb 17, 2026

Bug Description

When using the Claude Slack app and clicking the link to set up an environment at claude.ai/code, the browser gets stuck in an onboarding redirect loop (claude.ai/onboarding?returnTo=%2Fcode). The onboarding screen ("Is Sadia how I should refer to you?") keeps appearing repeatedly despite already having a Claude Code subscription and being fully signed in.

Steps to Reproduce

  1. Use @Claude in a Slack channel to request a task (e.g., creating a Linear card)
  2. Claude Slack bot responds: "No environments detected. This likely means your account has no environments set up. Please create a new environment at claude.ai/code."
  3. Click the claude.ai/code link
  4. Browser redirects to claude.ai/onboarding?returnTo=%2Fcode
  5. Onboarding screen appears asking to confirm name
  6. After submitting, it loops back to the same onboarding screen instead of proceeding to /code

Expected Behavior

Should redirect to claude.ai/code and allow environment setup, not loop on onboarding.

Environment

  • Claude Plan: Active Claude Code subscription
  • Slack: Claude app installed and authenticated ("Authentication successful!" message received)
  • Browser: Chrome

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