[BUG] Claude Code Desktop: "Failed loading session" with local repos and "Retry connection" with GitHub on Windows
Preflight Checklist
- [x] I have searched existing issues and this hasn't been reported yet
- [x] This is a single bug report (please file separate reports for different bugs)
- [x] I am using the latest version of Claude Code
What's Wrong?
Claude Code Desktop on Windows is completely non-functional, presenting two distinct error messages depending on the operation:
- "Failed loading session" error when initiating any code instruction with local repositories
- "Retry connection" error when attempting to connect to GitHub
What Should Happen?
Claude Code should:
- Successfully load sessions when working with local repositories
- Establish GitHub connections without connection errors
- Execute code instructions normally
Error Messages/Logs
1. Launch Claude Code Desktop on Windows
2. **For local repositories:**
- Open any local repository
- Initiate any code instruction
- Observe: "Failed loading session" error appears
3. **For GitHub integration:**
- Attempt to connect to GitHub
- Observe: "Retry connection" error appears
**Consistency:** This occurs 100% of the time across all attempts and all projects
Steps to Reproduce
Launch claude code on desktop
Initiate a Claude Code workflow. Click proceed.
Claude Model
Sonnet (default)
Is this a regression?
Yes, this worked in a previous version
Last Working Version
_No response_
Claude Code Version
Version 1.1.381 (c2a39e)
Platform
Anthropic API
Operating System
Windows
Terminal/Shell
Other
Additional Information
I have exhaustively tried all standard troubleshooting steps without success:
✅ Logged out and logged back in
✅ Completely uninstalled Claude Code Desktop application
✅ Deleted all local configuration files
✅ Reinstalled Claude Code Desktop (multiple times)
✅ Tried all known community suggestions
This appears similar to:
- #15978 (Failed to load session on Windows)
- #13103 (Cloud Sessions initialization issues on Windows Desktop)
- #13403 (Failed to load session)
However, this issue is specifically about the Windows Desktop application being completely non-functional for both local repositories AND GitHub connections
This issue has 3 comments on GitHub. Read the full discussion on GitHub ↗