[BUG] Claude Code Desktop: "Failed loading session" with local repos and "Retry connection" with GitHub on Windows

Resolved 💬 3 comments Opened Jan 19, 2026 by alexedds-beep Closed Jan 23, 2026

Preflight Checklist

  • [x] I have searched existing issues and this hasn't been reported yet
  • [x] This is a single bug report (please file separate reports for different bugs)
  • [x] I am using the latest version of Claude Code

What's Wrong?

Claude Code Desktop on Windows is completely non-functional, presenting two distinct error messages depending on the operation:

  1. "Failed loading session" error when initiating any code instruction with local repositories
  2. "Retry connection" error when attempting to connect to GitHub

What Should Happen?

Claude Code should:

  • Successfully load sessions when working with local repositories
  • Establish GitHub connections without connection errors
  • Execute code instructions normally

Error Messages/Logs

1. Launch Claude Code Desktop on Windows
2. **For local repositories:**
   - Open any local repository
   - Initiate any code instruction
   - Observe: "Failed loading session" error appears
3. **For GitHub integration:**
   - Attempt to connect to GitHub
   - Observe: "Retry connection" error appears

**Consistency:** This occurs 100% of the time across all attempts and all projects

Steps to Reproduce

Launch claude code on desktop
Initiate a Claude Code workflow. Click proceed.

Claude Model

Sonnet (default)

Is this a regression?

Yes, this worked in a previous version

Last Working Version

_No response_

Claude Code Version

Version 1.1.381 (c2a39e)

Platform

Anthropic API

Operating System

Windows

Terminal/Shell

Other

Additional Information

I have exhaustively tried all standard troubleshooting steps without success:

✅ Logged out and logged back in
✅ Completely uninstalled Claude Code Desktop application
✅ Deleted all local configuration files
✅ Reinstalled Claude Code Desktop (multiple times)
✅ Tried all known community suggestions

This appears similar to:

  • #15978 (Failed to load session on Windows)
  • #13103 (Cloud Sessions initialization issues on Windows Desktop)
  • #13403 (Failed to load session)

However, this issue is specifically about the Windows Desktop application being completely non-functional for both local repositories AND GitHub connections

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