[Payment] Duplicate charges for Claude Pro – multiple invoices for the same billing period

Preflight Checklist

• [x] I have searched existing issues and this hasn't been reported yet
• [x] This is a single bug report (please file separate reports for different bugs)
• [x] I am using the latest version of Claude Code

What's Wrong?

Hi Anthropic team,

I’d like to report a billing issue related to my Claude Pro subscription.

During the subscription process, I was charged multiple times for Claude Pro, even though only one subscription can be active on my account. I received four separate Stripe receipts and invoices, all covering the same billing period (Jan 9 – Feb 9, 2026).

At the moment:

Only one Claude Pro subscription is active

One refund has already been issued

There are still additional completed charges that do not correspond to any active service

This appears to be a duplicate charge / billing idempotency issue rather than intended multiple subscriptions.

I have already contacted Support and was advised to submit refund requests through the official refund flow, which I am currently following. I’m opening this issue mainly to document the behavior and help improve the payment flow to prevent similar cases in the future.

Thank you for your time, and please let me know if any additional details would be helpful.

Best regards,

What Should Happen?

.

Error Messages/Logs

Steps to Reproduce

.

Claude Model

None

Is this a regression?

Yes, this worked in a previous version

Last Working Version

_No response_

Claude Code Version

.

Platform

Anthropic API

Operating System

macOS

Terminal/Shell

Terminal.app (macOS)

Additional Information

_No response_