Trying to npm install -g @anthropic-ai/claude-code on an AMD Ryzen based system

Status Fixed / completed

Maintainer reply ✓ Yes — igorkofman

Activity 6 comments · opened Feb 26, 2025 · closed Mar 6, 2025

💡 Likely answer: A maintainer (igorkofman, collaborator) responded on this thread — see the highlighted reply below.

I have tried this on windows 11 powershell and also WSL2 / Ubunut.

I have an AMD Ryzen based Windows 11 environment and when I try to:

npm install -g @anthropic-ai/claude-code

I get the following error:

npm error code EBADPLATFORM
npm error notsup Unsupported platform for @anthropic-ai/claude-code@0.2.14: wanted {"os":"!win32"} (current: {"os":"win32"})
npm error notsup Valid os: !win32
npm error notsup Actual os: win32
npm error A complete log of this run can be found in: C:\Users\david\AppData\Local\npm-cache\_logs\2025-02-26T09_14_00_720Z-debug-0.log

View original on GitHub ↗

6 Comments

Zain-Ul-Abideen00 · 1 year ago

Getting Same error

namnt90 · 1 year ago

I also encountered this error. Try following these steps:

After shutdown

````
x@XXX:/mnt/c$ npm install -g @anthropic-ai/claude-code
npm error code EBADPLATFORM
npm error notsup Unsupported platform for @anthropic-ai/claude-code@0.2.14: wanted {"os":"!win32"} (current: {"os":"win32"})
npm error notsup Valid os: !win32
npm error notsup Actual os: win32

````
OK .

x@XXX:/mnt/c$ exit
logout
PS C:\Users\XXX> wsl --shutdown
PS C:\Users\XXX> wsl --version
WSL version: 2.4.11.0
Kernel version: 5.15.167.4-1
WSLg version: 1.0.65
MSRDC version: 1.2.5716
Direct3D version: 1.611.1-81528511
DXCore version: 10.0.26100.1-240331-1435.ge-release
Windows version: 10.0.26100.3323
PS C:\Users\XXX> wsl -d Ubuntu
x@XXX:/mnt/c/Users/XXX$ cat /etc/os-release
PRETTY_NAME="Ubuntu 24.04.2 LTS"
NAME="Ubuntu"
VERSION_ID="24.04"
VERSION="24.04.2 LTS (Noble Numbat)"
VERSION_CODENAME=noble
ID=ubuntu
ID_LIKE=debian
HOME_URL="https://www.ubuntu.com/"
SUPPORT_URL="https://help.ubuntu.com/"
BUG_REPORT_URL="https://bugs.launchpad.net/ubuntu/"
PRIVACY_POLICY_URL="https://www.ubuntu.com/legal/terms-and-policies/privacy-policy"
UBUNTU_CODENAME=noble
LOGO=ubuntu-logo
x@XXX:/mnt/c/Users/XXX$sudo npm install -g @anthropic-ai/claude-code
added 3 packages in 8s

2 packages are looking for funding
  run `npm fund` for details

install success 👯

Gyarados · 1 year ago

Having the same issue here:

PS ...> wsl --shutdown

PS ...> wsl --version
WSL version: 2.4.11.0
Kernel version: 5.15.167.4-1
WSLg version: 1.0.65
MSRDC version: 1.2.5716
Direct3D version: 1.611.1-81528511
DXCore version: 10.0.26100.1-240331-1435.ge-release
Windows version: 10.0.26100.3194

PS ...> wsl -d Ubuntu

gdesidera@...$ cat /etc/os-release
PRETTY_NAME="Ubuntu 22.04.3 LTS"
NAME="Ubuntu"
VERSION_ID="22.04"
VERSION="22.04.3 LTS (Jammy Jellyfish)"
VERSION_CODENAME=jammy
ID=ubuntu
ID_LIKE=debian
HOME_URL="https://www.ubuntu.com/"
SUPPORT_URL="https://help.ubuntu.com/"
BUG_REPORT_URL="https://bugs.launchpad.net/ubuntu/"
PRIVACY_POLICY_URL="https://www.ubuntu.com/legal/terms-and-policies/privacy-policy"
UBUNTU_CODENAME=jammy

gdesidera@...$ npm install -g @anthropic-ai/claude-code
npm ERR! code EBADPLATFORM
npm ERR! notsup Unsupported platform for @anthropic-ai/claude-code@0.2.14: wanted {"os":"!win32"} (current: {"os":"win32"})
npm ERR! notsup Valid os:  !win32
npm ERR! notsup Actual os: win32

npm ERR! A complete log of this run can be found in: C:\Users\gabri\AppData\Local\npm-cache\_logs\2025-02-26T19_54_00_123Z-debug-0.log

I'm using Windows 11
My CPU is an AMD Ryzen 5 5500

namnt90 · 1 year ago

Having the same issue here: `` PS ...> wsl --shutdown PS ...> wsl --version WSL version: 2.4.11.0 Kernel version: 5.15.167.4-1 WSLg version: 1.0.65 MSRDC version: 1.2.5716 Direct3D version: 1.611.1-81528511 DXCore version: 10.0.26100.1-240331-1435.ge-release Windows version: 10.0.26100.3194 PS ...> wsl -d Ubuntu gdesidera@...$ cat /etc/os-release PRETTY_NAME="Ubuntu 22.04.3 LTS" NAME="Ubuntu" VERSION_ID="22.04" VERSION="22.04.3 LTS (Jammy Jellyfish)" VERSION_CODENAME=jammy ID=ubuntu ID_LIKE=debian HOME_URL="https://www.ubuntu.com/" SUPPORT_URL="https://help.ubuntu.com/" BUG_REPORT_URL="https://bugs.launchpad.net/ubuntu/" PRIVACY_POLICY_URL="https://www.ubuntu.com/legal/terms-and-policies/privacy-policy" UBUNTU_CODENAME=jammy gdesidera@...$ npm install -g @anthropic-ai/claude-code npm ERR! code EBADPLATFORM npm ERR! notsup Unsupported platform for @anthropic-ai/claude-code@0.2.14: wanted {"os":"!win32"} (current: {"os":"win32"}) npm ERR! notsup Valid os: !win32 npm ERR! notsup Actual os: win32 npm ERR! A complete log of this run can be found in: C:\Users\gabri\AppData\Local\npm-cache\_logs\2025-02-26T19_54_00_123Z-debug-0.log `` I'm using Windows 11 My CPU is an AMD Ryzen 5 5500

solution here https://github.com/anthropics/claude-code/issues/113#issuecomment-2685686286

igorkofman collaborator · 1 year ago

The newest version (v0.2.18) has improved instructions for WSL usage. Closing this out -- feel free to open a new issue if you get stuck.

github-actions[bot] · 1 year ago

This issue has been automatically locked since it was closed and has not had any activity for 7 days. If you're experiencing a similar issue, please file a new issue and reference this one if it's relevant.

Trying to npm install -g @anthropic-ai/claude-code on an AMD Ryzen based system

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