[BUG] Weekly usage jumps +2% in ~5 minutes; /settings/usage shows “Missing permissions” banner
Preflight Checklist
- [x] I have searched existing issues and this hasn't been reported yet
- [x] This is a single bug report (please file separate reports for different bugs)
- [x] I am using the latest version of Claude Code
What's Wrong?
I’m a daily user on Max x20 ($200/mo). One Claude Code terminal, no sub-agents, no parallel sessions. Windows 11, WSL.
Today at 10:00 I started a fresh session and watched usage. **By ~10:05 on https://claude.ai/settings/usage
I saw:
- current session ≈5%
- weekly (All models) +2%**
This was light, normal prompts in a single terminal. For Max x20, a +2% weekly jump in ~5 minutes feels like miscounting or hidden activity I can’t explain or verify.
On top of that, the usage page shows a red "Missing permissions. Please check with Anthropic support if you think this is in error." banner, so I can’t self-diagnose or confirm the numbers. When the meter spikes and the supposed source of truth is broken, predictability and trust take a hit.
What would help:
- audit and correct accounting for the 10:00–10:05 window (including any retries, fallbacks, background tasks, or double-counting)
- share a short breakdown for that window: which models and what exactly counts toward "weekly"
- fix the "
<img width="2555" height="992" alt="Image" src="https://github.com/user-attachments/assets/1d7be83c-27a1-49f8-be96-247f7c97057f" />
<img width="1624" height="853" alt="Image" src="https://github.com/user-attachments/assets/07b61e21-7062-4670-b147-0f56cf2e83eb" />
" error on /settings/usage for my account
- longer term, add clear units and a stable real-time weekly indicator in the product
Repro on my side (stable):
- open Claude Code, single terminal
- start at 10:00, send a few light prompts
- around 10:05 the UI shows session ≈5% and weekly +2%
- open Settings → Usage → red "Missing permissions…" banner instead of usable data
Screenshots:
- usage page banner: https://postimg.cc/DmG2HJ3y
- session and weekly percentages: https://postimg.cc/Vd1chKFS
Feedback ID from in-product report: 04d7b3a0-659a-4630-90a8-8bd623fbdb58
Thanks!
What Should Happen?
- The /settings/usage page reliably loads for paid accounts with no "Missing permissions" banner, so users can self-verify at any time.
- Real-time usage is accurate and predictable.
- Weekly capacity for Max x20 is increased and/or throttling/cooldowns are relaxed to prevent multi-day lockouts; many Max x20 users report being blocked for days -the plan should provide dependable runway consistent with its price.
Error Messages/Logs
URL: https://claude.ai/settings/usage
On page load a red banner appears: "Missing permissions. Please check with Anthropic support if you think this is in error."
Steps to Reproduce
Steps to reproduce:
- Open Claude Code, single terminal, MCP agents disabled.
- Start a fresh session and run a few light prompts (normal coding).
- Go to https://claude.ai/settings/usage - a red "Missing permissions…" banner appears and usage data doesn’t load.
- Within ~3-5 minutes, usage increases quickly (session ~5%, weekly ~+2%) despite MCP agents being off.
Claude Model
Sonnet (default)
Is this a regression?
I don't know
Last Working Version
_No response_
Claude Code Version
v2.0.34
Platform
Other
Operating System
Windows
Terminal/Shell
Windows Terminal
Additional Information
_No response_
43 Comments
Same here. Got the banner for the same plan a couple of days ago and it doesn't go away.
Same here, visiting Usage page shows popup in top right corner : "Missing permissions. Please check with Anthropic support if you think this is in error." So that's what I'm doing. :)
Same issue here on Pro plan
I've just ran /status and this is the response:
<img width="1200" height="279" alt="Image" src="https://github.com/user-attachments/assets/b9b04cf9-dff8-4788-be3f-53b772fea37d" />
I don't have a Pro plan, and similar thing is happening to me as well
Im on the Max Plan and have this issue.
So I figured out the permissions issue and also noticed a strange usage increase while not actually using Claude, and only running
/usageand launching the Claude Code CLI a few times.If you are interested details are here. If not, logging out and back in will likely fix your permissions issue.
@blazejp83 @GDS75 @UltimateByte @pavelbe - tagging you four you as you mentioned the permission issue was impacting you. You might just need to logout and back in again. That fixed it for me.
This issue has been inactive for 30 days. If the issue is still occurring, please comment to let us know. Otherwise, this issue will be automatically closed in 30 days for housekeeping purposes.
Having same issue, logging out and back in did not fix
<img width="1809" height="661" alt="Image" src="https://github.com/user-attachments/assets/e5ffd368-d86c-4900-ae0e-0d4f248cebb2" />
I have same issue
<img width="1754" height="468" alt="Image" src="https://github.com/user-attachments/assets/34f45ca6-4a1f-4c98-8e7d-5e24f5d31211" />
same stuff with my account.
So lots of us right now are having issues I see...
Same issue here:
<img width="743" height="302" alt="Image" src="https://github.com/user-attachments/assets/d09eac80-8324-410d-8557-99af2263b35a" />
Same here
Same here
Same issue here.
Same
<img width="722" height="438" alt="Image" src="https://github.com/user-attachments/assets/b1ad821f-5fac-4f9b-816b-657f57f62e5c" />
Same
same question
<img width="1095" height="225" alt="Image" src="https://github.com/user-attachments/assets/f950c88a-cfad-4843-b8f6-7400855cd347" />
Same here, just appear
This is happening to me suddenly. It seems that the errors are suddenly increasing.
Same
Same here, logging out and back in did not fix
@bcherny is this a known outage/incident?
Same here. Max user, running claude code with /usage a couple time did not fix.
Just had this issue
Literally just bought pro and now stuck with this, stuck on free and that error shows up too.
Also affected by this
same here
still being effected now
Seems this issue is the same thing
Same
Additional Reproduction - Claude Desktop
Platform: Claude Desktop (Windows, latest version)
Date: January 28, 2026
Error Message: "Missing permissions error. Please check with Anthropic support if you think this is in error"
Context: Everything appears to be in order - no actual permissions issues, app is functioning otherwise. Error appears spurious.
check your usage, seems to fill faster
Happening here as well. Noticed in the last hour.
Missing permissions.Please check with Anthropic support if this is in error.
Same here.
First time user for Max plan.
<img width="1512" height="828" alt="Image" src="https://github.com/user-attachments/assets/5b2f8a90-6268-4148-907c-b5cbde08c411" />
<img width="1282" height="519" alt="Image" src="https://github.com/user-attachments/assets/50c46c7a-e006-4c36-b4da-244207049de1" />
same here
+1
In my case I move to other site to have different wifi connection and seemed to work.
Don't know if that was exactly what solved the issue, but I did that and suddenly started working back again.
yes~~ it works for me. thanks
It seems it has already been resolved in my case after the 5-hour limit reset
It works now.
I’m seeing what looks like the same family of issue, although in my case the most obvious symptom was on the Claude usage dashboard itself.
Environment:
What I observed:
Why this seems wrong:
I’m not claiming a root cause, but could you please check whether this is coming from:
If useful, I can provide additional timestamps or screenshots.
Transparency note: this report was drafted on 2026-03-06 (KST) with assistance from OpenAI Codex GPT-5.4.