[BUG] Claude.ai completely down. Cannot access Claude code or website: Rate exceeded

Resolved 💬 48 comments Opened Oct 31, 2025 by speedgeil Closed Nov 11, 2025
💡 Likely answer: A maintainer (bogini, collaborator) responded on this thread — see the highlighted reply below.

Preflight Checklist

  • [x] I have searched existing issues and this hasn't been reported yet
  • [x] This is a single bug report (please file separate reports for different bugs)
  • [x] I am using the latest version of Claude Code

What's Wrong?

Claude Code wants me to authenticate on the website againb after 2 days break of coding. Website gives me empty html. It's only saying "Rate exceeded". Cannot access any of Claude's services from any device or network.

What Should Happen?

Obviously someone should take care of this. I'm on max plan and did not exceed any rate.

Error Messages/Logs

Rate exceeded

Steps to Reproduce

Well... just go on Claude.ai

Claude Model

Sonnet (default)

Is this a regression?

Yes, this worked in a previous version

Last Working Version

_No response_

Claude Code Version

doesnt work

Platform

Anthropic API

Operating System

Windows

Terminal/Shell

Terminal.app (macOS)

Additional Information

<img width="317" height="247" alt="Image" src="https://github.com/user-attachments/assets/493f47c9-fcfe-4306-ad5b-7d5d8b758455" />

View original on GitHub ↗

48 Comments

giftedomega · 8 months ago

I get the same thing

<img width="785" height="129" alt="Image" src="https://github.com/user-attachments/assets/7f886379-84b0-49c5-a022-1d2721d282d8" />

realquo71 · 8 months ago

same here! Pro User, some use of Claude Code (maybe 3-4 hours this week) and a normal use of chat interface

<img width="467" height="94" alt="Image" src="https://github.com/user-attachments/assets/e2b28ca9-5bf6-42d9-aa77-0580601fee54" />

jackielii · 8 months ago

<img width="1260" height="1348" alt="Image" src="https://github.com/user-attachments/assets/92623299-1cef-4bca-9d44-b37e0252a1e3" />

ThairaHub · 8 months ago

same here

Ekzime · 8 months ago

similar problem

<img width="871" height="706" alt="Image" src="https://github.com/user-attachments/assets/89dfb9bc-07b9-4701-93d9-8ed5cdb5a5f5" />

yudhi115 · 8 months ago

i am also experiencing same problems last 20 minutes. login not happening, claude silently breaks with Rate exceeded warning on browser.

neno-is-ooo · 8 months ago

same here!!]

pranahonk · 8 months ago

I am experiencing the same last 5 minutes, I created a ticket to Claude AI support

sebegerritsen · 8 months ago

Same here.

aboardamit · 8 months ago

Same error. I cannot login into my Desktop and Web client.

drissi1999 · 8 months ago

same her !!

kattakaha · 8 months ago

same here

iluschenko · 8 months ago

same, can't authorize

xxzzgg · 8 months ago

same, OAuth Request Failed

JenniferDevelopez · 8 months ago

same!

jonnywyatt · 8 months ago

Same issue, can't log in - Oauth request failed (Claude code installed with homebrew / tried to log in on Pro plan)

imronreviady · 8 months ago

hmmm

harsh-finfactor · 8 months ago

Unable to login via OAuth

<img width="876" height="101" alt="Image" src="https://github.com/user-attachments/assets/6022edcd-3820-4799-a0fa-bcb8c1765784" />

Response

{
    "type": "error",
    "error": {
        "type": "api_error",
        "message": "Internal server error"
    },
    "request_id": "req_011CUfAbQzj6TpXH1tQkqsos"
}
chrismacp · 8 months ago

I literally just signed up to Claude and tried to login for the first time. Installed through npm and then could not login. Getting OAuth operation failed error. Removed everything and installed via Homebrew with the same results. First impressions are obviously pretty low! At least I can see it's more of a general outage though.

brandonwbush · 8 months ago

Consistently happens regardless of using claude code with personal chat account, console account with api credits... Nothing can authorize currently for me. Internal server error from /v1/oauth/{id}/authorize, consistent with other reports:

{
    "type": "error",
    "error": {
        "type": "api_error",
        "message": "Internal server error"
    },
    "request_id": "req_011CUfBqJxLhFBp8WW7cBeD7"
}
licht1stein · 8 months ago

Claude code login still down

<img width="744" height="435" alt="Image" src="https://github.com/user-attachments/assets/35fa1110-392e-410c-b428-0639413f50f2" />

Ekzime · 8 months ago

Yes, the chat in the browser works, but it is still impossible to log in to the claude code.

jonnywyatt · 8 months ago

https://status.claude.com/ says a fix was implemented at 10:23 UTC but I'm still unable to log in to claude code

chrismacp · 8 months ago

Don't bother asking the super intelligent AI support bot to help (excuse my spelling)
<img width="411" height="711" alt="Image" src="https://github.com/user-attachments/assets/8259455e-6e67-4cf7-a93f-e1c7e911cdeb" />

scholtalbers · 8 months ago

I was able to /login by using a different (or private) browser where i wasn't yet logged in to anthropic.com

chrismacp · 8 months ago

Works for me now. I didn't do anything different so hopefully solved for everyone.

cdvv7788 · 8 months ago

Down for me, very slow, eating tokens like crazy, occasionally answers.

jegly · 8 months ago

why is this happening..

realquo71 · 8 months ago

It's happening again now!!

spammax555-maker · 8 months ago

<img width="286" height="121" alt="Image" src="https://github.com/user-attachments/assets/4fee92ec-f755-406d-8af7-2fb419933460" />
Same problem, just after reloading the page since Claude got stuck. First time I am using it today :D

robpurdue · 8 months ago

Also happening for me.

yeisman · 8 months ago

same here :( today

JeremieAlcaraz · 8 months ago

Idem for me right now

NikolaKovac14 · 8 months ago

same here

Naveenxyz · 8 months ago

Started happening again

NikolaKovac14 · 8 months ago

Did this happen because I used it too much?

Henry-Avery · 8 months ago

same here ,how long you get normal guys

NikolaKovac14 · 8 months ago

works now

yeisman · 8 months ago

yep, started to work.

JeremieAlcaraz · 8 months ago

started to work here too

NikolaKovac14 · 8 months ago

life saver :)

vbaraku · 8 months ago

Same problem here.

Cidam77 · 8 months ago

it happend again

xRoyBatty · 8 months ago

Happened to me as well, however claude code CLI works normally. Perhaps its related to claude code on the web promo extensive usage.

Jianxff · 8 months ago

same here, neither web nor desk app works

Huiledecoude · 8 months ago

same problem without any reason. How can I fix it? I'm on Claude Pro.

<img width="1875" height="849" alt="Image" src="https://github.com/user-attachments/assets/ef1088c1-a387-4412-ba95-66b2531426df" />

bogini collaborator · 8 months ago
github-actions[bot] · 7 months ago

This issue has been automatically locked since it was closed and has not had any activity for 7 days. If you're experiencing a similar issue, please file a new issue and reference this one if it's relevant.