[BUG] Claude Desktop (macOS): background plan-usage polling stays paused — menu bar icon opens Quick Entry, usage menu unreachable

Preflight Checklist

• [x] I have searched existing issues and this hasn't been reported yet
• [x] This is a single bug report (please file separate reports for different bugs)
• [x] I am using the latest version of Claude Code

What's Wrong?

Claude Desktop on macOS stopped refreshing plan usage in the background, and there is no way to turn it back on.

Since Oct 2 the app's background plan-usage poll requires the tray usage menu to have been opened in the last 24 hours. The log shows the config arriving with a feature-flag refresh (the app was not updated at that moment) and the poll pausing 15 minutes later.

But on my Mac the usage menu can't be opened: both left-click and right-click on the menu bar icon open Quick Entry (Using native Quick Entry overlay). The log has no [tray-usage] entry at all. So the poll stays paused permanently, and usage only refreshes once each time the app is restarted.

I use the Code tab in the desktop app all day, but that doesn't count as "opened recently", so the usage data stays hours out of date.

Related, but a different platform and closed as stale: #85343 (Windows, right-click tray no longer shows usage).

What Should Happen?

Either of these would fix it:

• Right-clicking the menu bar icon opens the usage menu (as on other setups), so the "opened recently" condition can actually be met, or
• Using the app window (e.g. the Code tab) counts as recent activity, or background polling continues while the app is in use.

Error Messages/Logs

# ~/Library/Logs/Claude/main.log
2026-10-02 07:43:49 [info] [growthbook] loaded 391 features (0 changed)
2026-10-02 08:43:50 [info] [growthbook] loaded 391 features (1 changed)
2026-10-02 08:43:50 [info] [plan-usage] config: poll requires tray open within 86400000ms
2026-10-02 08:58:47 [info] [plan-usage] background poll paused: tray not opened recently
...
2026-10-03 12:30:23 [info] [plan-usage] config: poll requires tray open within 86400000ms
2026-10-03 12:45:23 [info] [plan-usage] background poll paused: tray not opened recently

# clicking the menu bar icon (left or right):
2026-10-03 12:27:31 [info] Using native Quick Entry overlay
2026-10-03 12:27:33 [info] Using native Quick Entry overlay

Steps to Reproduce

1. Run Claude Desktop 2.19675.0 on macOS with the menu bar icon enabled.
2. Right-click (or left-click) the menu bar icon: Quick Entry opens, not the usage menu.
3. Keep using the app (including the Code tab) for more than 15 minutes.
4. main.log shows background poll paused: tray not opened recently. Plan usage is not refreshed again until the app is restarted.

Claude Model

Not sure / Multiple models

Is this a regression?

Yes, this worked in a previous version

Last Working Version

Claude Desktop 2.19675.0 before the Oct 2 config change (background usage refresh every 15 minutes)

Claude Code Version

2.1.286 (bundled with Claude Desktop 2.19675.0)

Platform

Anthropic API

Operating System

macOS

Terminal/Shell

Other

Additional Information

macOS 26.6.2, Apple silicon. Claude Desktop 2.19675.0.