[BUG] Double setup for name/role on web

Status Open
Maintainer reply None cached
Activity 0 comments · opened Sep 15, 2026

Preflight Checklist

  • [x] I have searched existing issues and this hasn't been reported yet
  • [x] This is a single bug report (please file separate reports for different bugs)
  • [x] I am using the latest version of Claude Code

What's Wrong?

New users are asked to set up name/role twice during onboarding: once immediately after accepting an org invite (on claude.ai), and again on first run of Claude Code on the web. These two onboarding flows don't appear to check whether the profile step was already completed elsewhere.

What Should Happen?

Profile info (name, role) entered during invite acceptance should carry over to Claude Code on the web, since both are under the same account/org. The setup step should be skipped if already completed.

Error Messages/Logs

Steps to Reproduce

Receive an org invite and accept it.
Complete the name/role setup prompt shown after accepting.
Navigate to Claude Code on the web (code.claude.com) for the first time.
Observe that the name/role setup prompt appears again.

Claude Model

Sonnet (default)

Is this a regression?

I don't know

Last Working Version

_No response_

Claude Code Version

N/A - web version

Platform

Anthropic API

Operating System

Windows

Terminal/Shell

Other

Additional Information

Claude Code on the web (code.claude.com)
First-time user, joined via org invite

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