Claude Desktop: mouse cursor disappears when the folder access permission dialog opens

Status Open
Maintainer reply None cached
Activity 3 comments · opened Sep 11, 2026

## Environment

  • Claude Desktop (Cowork), Windows
  • Project with a connected folder

Steps to reproduce

  1. Open a project that has a folder connected.
  2. Start a new conversation in that project.
  3. The folder access permission dialog appears.

Actual behavior

The moment the dialog appears, the mouse cursor disappears (no visible cursor anywhere in the app), so the Allow button cannot be clicked with the mouse. The only way to confirm is keyboard navigation (Tab, then Enter).

Expected behavior

The cursor stays visible and the Allow button is clickable with the mouse.

Frequency

Reproducible every time a new conversation is started in a project with a connected folder.

Impact

Blocks mouse interaction with a mandatory dialog. Users who do not think to try Tab may assume the app has frozen.

View original on GitHub ↗

3 Comments

MikesBias · 1 month ago

same here, app version 1.52386.0

terje-a · 25 days ago

Windows 11 Pro - ver 10.0.26200 build 26200
Claude desktop app version: 2.2553.1
I just encountered this issue.
I was able to get the focus into the dialog by hitting <TAB>
Checked the check box by hitting the <space bar>
Closed the dialog hitting <Enter>

lucielavickova-tesena · 21 days ago

still happening