[BUG] Claude Code 2.1.261 crashes
Status Open
Reported on v2.1.261
Maintainer reply None cached
Activity 2 comments · opened Sep 5, 2026
Preflight Checklist
- [x] I have searched existing issues and this hasn't been reported yet
- [x] This is a single bug report (please file separate reports for different bugs)
- [x] I am using the latest version of Claude Code
What's Wrong?
Any message (including /status) in the message box cause a crash, not at the app level, but the message doesn't get processed.
I am using the desktop version of Claude on Enterprise Windows.
<img width="480" height="326" alt="Image" src="https://github.com/user-attachments/assets/9328af6f-c129-4c94-87d3-0a386c9dbd31" />
What Should Happen?
This should work normally.
Error Messages/Logs
Claude Code returned an error result: Sandbox required but unavailable: sandbox is enabled but the Windows sandbox is not active on this session (feature gate off). Set sandbox.failIfUnavailable=false to allow unsandboxed execution.
Error: sandbox required but unavailable: sandbox is enabled but the Windows sandbox is not active on this session (feature gate off)
sandbox.failIfUnavailable is set — refusing to start without a working sandbox.
Steps to Reproduce
Just open a chat in claude code and type anything
Claude Model
Sonnet (default)
Is this a regression?
Yes, this worked in a previous version
Last Working Version
2.1.261
Claude Code Version
2.1.261
Platform
Anthropic API
Operating System
Windows
Terminal/Shell
Other
Additional Information
_No response_
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