Browser pane tool fails on all read/screenshot calls with "Policy check temporarily unavailable"
Preflight Checklist
- [x] I have searched existing issues and this hasn't been reported yet
- [x] This is a single bug report (please file separate reports for different bugs)
- [x] I am using the latest version of Claude Code
What's Wrong?
The in-app "side browser" pane (Claude Browser tool) opens and connects fine — tab-context checks succeed — but every call that reads or views page content (screenshot, get_page_text, read_page, find) fails immediately with:
"Policy check temporarily unavailable; retry."
This has persisted for ~24 hours across multiple sessions. A full restart of the Claude Code desktop app did not resolve it (the app restart did clear a separate symptom where the pane was stuck showing a stale page, but the underlying read/screenshot error remains identical after restart).
Platform: Windows 11 Pro
Claude Code: desktop app
What Should Happen?
The browser tool should be able to take a screenshot or read the page content instead of failing immediately.
Error Messages/Logs
Policy check temporarily unavailable; retry.
Steps to Reproduce
- Open the Claude Browser pane / navigate to any page
- Call any read/view action (screenshot, get_page_text, read_page, find)
- Error returned immediately every time
Claude Model
Sonnet (default)
Is this a regression?
I don't know
Last Working Version
_No response_
Claude Code Version
1.46388.3.0
Platform
Anthropic API
Operating System
Windows
Terminal/Shell
Windows Terminal
Additional Information
_No response_
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