[BUG] Slack connector shows "ask admin to enable" despite being enabled org-wide for 50+ minutes
Status Open
Maintainer reply None cached
Activity 0 comments · opened Aug 26, 2026
Preflight Checklist
- [x] I have searched existing issues and this hasn't been reported yet
- [x] This is a single bug report (please file separate reports for different bugs)
- [x] I am using the latest version of Claude Code
What's Wrong?
Slack connector is enabled org-wide by admin but users still see 'ask an admin to enable this to your team' message.
Issue started August 26 2026, persists after 50+ minutes and multiple browser refreshes.
Blocking team workflows and activities.
<img width="1029" height="367" alt="Image" src="https://github.com/user-attachments/assets/38c98c6a-6c5b-4eb5-8299-f12629c89b6a" />
<img width="1602" height="1033" alt="Image" src="https://github.com/user-attachments/assets/ab9c919a-1161-4750-8b53-f18ad3d683e4" />
What Should Happen?
Connector enabled org-wide should be available to all users after the 15-minute propagation window
Error Messages/Logs
Steps to Reproduce
Admin enables Slack connector org-wide in Organization settings → Connectors
Wait 50+ minutes for propagation
Users clear cache and refresh browser
Users still see "ask an admin to enable" message when attempting to use Slack connector
Claude Model
Not sure / Multiple models
Is this a regression?
Yes, this worked in a previous version
Last Working Version
_No response_
Claude Code Version
Claude 1.37937.1 (edbd3c) 2026-08-25T22:55:59.000Z
Platform
Anthropic API
Operating System
Windows
Terminal/Shell
Terminal.app (macOS)
Additional Information
_No response_