[BUG] Scheduled routine "Run Now" hangs at "Initialized session" — possible regression of #84271

Status Open
Maintainer reply None cached
Activity 1 comment · opened Aug 24, 2026

Preflight Checklist

  • [x] I have searched existing issues and this hasn't been reported yet
  • [x] This is a single bug report (please file separate reports for different bugs)
  • [x] I am using the latest version of Claude Code

What's Wrong?

Created a scheduled cloud routine (Claude Code Routines / RemoteTrigger API) with job_config.ccr.session_context.events containing one type: "user" message, and Gmail + Google Calendar MCP connectors attached. Running it (both via manual "Run Now" and the API run action) consistently produces a session that opens, shows "Initialized session," and then does nothing — no assistant turn, no tool call, no response to the prompt at all.

This looks like the same symptom as #84271 ("Cloud routine sessions 'Complete' without ever processing the initial prompt message"), which was closed without a resolution comment. Reproduced fresh today, so flagging in case it's a regression or the fix was incomplete.

What Should Happen?

The scheduled routine should process the initial prompt message and actually execute — e.g. search Gmail/Calendar and produce the digest it was configured to generate — instead of idling indefinitely after "Initialized session."

Error Messages/Logs

No error is shown — that's the problem. GET /v1/code/sessions/{id}/events shows only environment provisioning events (sandbox allocated, Claude Code process started), then nothing further. Both stuck sessions stayed at worker_status: idle for 45+ minutes with zero additional events.

Trigger: trig_01TpKG1YKz9yNg6nkLEahf7n
Stuck sessions: cse_01EggXthZPAMZN31DTMPf1am, cse_01RqeZ13BydGXewQytsvLqdd
Environment: env_01FekAh6dF6nYSuQQDrxV58R (Default)
Related: #84271 (closed, same symptom, no resolution noted)

Steps to Reproduce

  1. Create a routine via POST /v1/code/triggers with job_config.ccr.session_context.events containing one type: "user" message, and Gmail + Google Calendar MCP connectors attached.
  2. Trigger action: "run" (also reproduced via the Routines page "Run Now" button).
  3. Session opens, shows "Initialized session," and never progresses.

Claude Model

Sonnet (default)

Is this a regression?

I don't know

Last Working Version

_No response_

Claude Code Version

claude --version

Platform

Other

Operating System

Windows

Terminal/Shell

PowerShell

Additional Information

This bug is specifically about the claude.ai/code cloud routines feature (scheduled agents), not the local CLI — several fields above (OS, terminal, Claude Code version) may not be directly applicable since the failure happens in Anthropic's cloud dispatcher, not on my machine.
Platform is "Other" because this is via claude.ai's Routines/Claude Code cloud feature (claude.ai/code/routines), not direct Anthropic API usage.

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