[BUG] Claude Desktop 1.34493.1.0 (Windows 11, MSIX) — silent crashes, minidumps written but zero log output

Status Closed — not planned
Maintainer reply None cached
Activity 1 comment · opened Aug 22, 2026 · closed Aug 25, 2026

Preflight Checklist

  • [x] I have searched existing issues and this hasn't been reported yet
  • [x] This is a single bug report (please file separate reports for different bugs)
  • [x] I am using the latest version of Claude Code

What's Wrong?

Two crashes on 2026-08-21, both after the 08-20 auto-update:
12:02:19 b73d47b9-c93a-42bf-8755-34b8f1379352.dmp 34.3 MB
18:01:48 811ad2d1-afda-48ff-b518-cd86743de3f2.dmp 34.6 MB
Near-identical dump sizes suggest a deterministic failure path.

KEY ANOMALY: %APPDATA%\Claude\logs has ZERO writes for 08-21.
main.log last write = 2026-08-20 18:00:47 (the stealth-update quit).
The app ran and crashed twice on 08-21 but wrote no log at all,
while Crashpad still produced dumps.

Timeline:
07-30 ~ 08-01 earlier incident, Event ID 7034 (CoworkVMService / DisplayName "Claude")
08-01 ~ 08-20 20 days fully stable
08-20 18:00:47 [stealth-update] auto-update to 1.34493.1.0
08-21 two crashes

Only [error] in main.log before the crashes:
2026-08-20 17:55:22 [error] [Chrome Extension MCP] Failed to copy native host binary:
EBUSY: resource busy or locked, copyfile
...Claude_1.32885.1.0...\chrome-native-host.exe -> %APPDATA%\Claude\ChromeNativeHost\
2026-08-20 17:55:22 [info] [Chrome Extension MCP] Native host sync complete
(copy failed, but logged as complete)

Environment:
Windows 11, MSIX Claude_pzs8sxrjxfjjc, version 1.34493.1.0
GPU: NVIDIA RTX 4070 SUPER, single GPU (no hybrid graphics)
RAM 64GB; at crash app tree_rss 2020MB, system free 32GB

Ruled out:

  • GPU driver updated 595.95 -> 610.88, crash persists
  • sfc /scannow clean; vmcompute/hns/HvHost all Running
  • Get-AppxPackage Status Ok; service binary path matches installed version
  • Full reinstall (07-31) and package Repair (08-01) — both recurred
  • chrome-native-host.exe local copy matches package version
  • Not memory pressure, not disk, not antivirus (Bitdefender)

What Should Happen?

stop the frequent crashing

Error Messages/Logs

none

Steps to Reproduce

as described

Claude Model

Opus

Is this a regression?

Yes, this worked in a previous version

Last Working Version

_No response_

Claude Code Version

the latest one,

Platform

Anthropic API

Operating System

Windows

Terminal/Shell

Windows Terminal

Additional Information

_No response_

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