[BUG] Claude Desktop 1.34493.1.0 (Windows 11, MSIX) — silent crashes, minidumps written but zero log output
Preflight Checklist
- [x] I have searched existing issues and this hasn't been reported yet
- [x] This is a single bug report (please file separate reports for different bugs)
- [x] I am using the latest version of Claude Code
What's Wrong?
Two crashes on 2026-08-21, both after the 08-20 auto-update:
12:02:19 b73d47b9-c93a-42bf-8755-34b8f1379352.dmp 34.3 MB
18:01:48 811ad2d1-afda-48ff-b518-cd86743de3f2.dmp 34.6 MB
Near-identical dump sizes suggest a deterministic failure path.
KEY ANOMALY: %APPDATA%\Claude\logs has ZERO writes for 08-21.
main.log last write = 2026-08-20 18:00:47 (the stealth-update quit).
The app ran and crashed twice on 08-21 but wrote no log at all,
while Crashpad still produced dumps.
Timeline:
07-30 ~ 08-01 earlier incident, Event ID 7034 (CoworkVMService / DisplayName "Claude")
08-01 ~ 08-20 20 days fully stable
08-20 18:00:47 [stealth-update] auto-update to 1.34493.1.0
08-21 two crashes
Only [error] in main.log before the crashes:
2026-08-20 17:55:22 [error] [Chrome Extension MCP] Failed to copy native host binary:
EBUSY: resource busy or locked, copyfile
...Claude_1.32885.1.0...\chrome-native-host.exe -> %APPDATA%\Claude\ChromeNativeHost\
2026-08-20 17:55:22 [info] [Chrome Extension MCP] Native host sync complete
(copy failed, but logged as complete)
Environment:
Windows 11, MSIX Claude_pzs8sxrjxfjjc, version 1.34493.1.0
GPU: NVIDIA RTX 4070 SUPER, single GPU (no hybrid graphics)
RAM 64GB; at crash app tree_rss 2020MB, system free 32GB
Ruled out:
- GPU driver updated 595.95 -> 610.88, crash persists
- sfc /scannow clean; vmcompute/hns/HvHost all Running
- Get-AppxPackage Status Ok; service binary path matches installed version
- Full reinstall (07-31) and package Repair (08-01) — both recurred
- chrome-native-host.exe local copy matches package version
- Not memory pressure, not disk, not antivirus (Bitdefender)
What Should Happen?
stop the frequent crashing
Error Messages/Logs
none
Steps to Reproduce
as described
Claude Model
Opus
Is this a regression?
Yes, this worked in a previous version
Last Working Version
_No response_
Claude Code Version
the latest one,
Platform
Anthropic API
Operating System
Windows
Terminal/Shell
Windows Terminal
Additional Information
_No response_
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