Claude in Chrome extension stuck "not connected" after working earlier in same session

Status Open
Maintainer reply None cached
Activity 0 comments · opened Aug 21, 2026

The Claude in Chrome extension worked correctly for an extended period earlier
in this session (dozens of successful browser tool calls — navigation,
screenshots, JS execution, network inspection). It then became unreachable
mid-session with no clear trigger, and has not reconnected since.

Error returned on every browser tool call since:
extension is installed and running (https://claude.ai/chrome), and that you
are logged into claude.ai with the same account as Claude Code."

Troubleshooting already attempted, all unsuccessful:

  • Toggled the extension off and on in chrome://extensions
  • Fully quit Chrome (Cmd+Q) and reopened it
  • Re-logged into claude.ai in Chrome, confirmed same account as the Claude

Code session

  • Confirmed Chrome itself is running normally (multiple renderer/extension

processes active via ps aux)

Environment:

  • macOS (Darwin 23.6.0)
  • Chrome (extension processes visible in ps aux, version 151.0.7922.170 per

Chrome Helper process paths)

  • Claude Code CLI session, model claude-sonnet-5

Expected: the extension reconnects after a toggle/restart/re-login, as it
presumably should.
Actual: it remains permanently disconnected for the rest of the session
regardless of the above steps.

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