[BUG] I am always getting the API Error: Connection dropped...

Bug Description
I am always getting the API Error: Connection dropped (ECONNRESET) for last 5 hours. here is my debugging details. Profile image for Fin AI Agent Fin AI Agent Contact support We are currently experiencing a high volume of inquiries. Our team is working diligently to address all questions, but please be aware that responses may take slightly longer than usual. We appreciate your patience and understanding. Hi! I am an AI-powered chatbot for Anthropic. Your use of this chatbot and chat data will be monitored, retained, and used by Anthropic, and our third-party chatbot provider (Fin), to provide you with better customer support, to improve our services, and for other purposes consistent with our privacy policy (link). Please indicate whether you agree to these conditions of use. Fin AI Agent • AI Agent • 25mSeen • 25m Accept KP • 25mSeen • 25m Let us know what your inquiry is about. Fin AI Agent • AI Agent • 25mSeen • 25m Technical Issues/Errors KP • 25mSeen • 25m Conversation ID for your records: 215475530769584 Please provide details on how we can assist you. To ensure we can investigate this thoroughly, could you share the following in your response: A description of the current experience and any steps to reproduce it Any error messages (screenshots are helpful too!) Email addresses of the impacted members Organization ID or plan this request is associated with Browser, Claude product (Teams,Pro, etc.), device, and OS (e.g. Claude.ai on Chrome on macOS Ventura) When the issue started and whether it's happening consistently or intermittently The more detail you can share, the faster we can make sure you get the help you need! Fin AI Agent • AI Agent • 25mSeen • 25m Could you tell me more about what's happening? For example: What error message or code are you seeing (if any)? Which product you're using — claude.ai, the API, Claude Code, or the mobile app? What you were doing when it occurred? For context, there are currently no active incidents affecting our services, though a few issues affecting Claude Opus 5, Claude Sonnet 5, and other Claude services were resolved within the last day. In general, if you hit an error like a capacity constraint message or unexpected failure, trying again after a few minutes, switching models, or starting a new conversation often helps. Once I know more specifics, I can point you to the right fix. Fin AI Agent • AI Agent • 25mSeen • 25m I am getting the error like below for last 4 hours: API Error: Connection dropped (ECONNRESET) ✻ Churned for 10m 30s > continue ● API Error: Connection dropped (ECONNRESET) ✻ Cogitated for 2m 57s > continue ● API Error: Connection dropped (ECONNRESET) ✻ Worked for 2m 56s > continue ● API Error: Connection dropped (ECONNRESET) ✻ Worked for 2m 58s > continue ● API Error: Connection dropped (ECONNRESET) ✻ Brewed for 3m 0s > continue ● API Error: Connection dropped (ECONNRESET) ✻ Sautéed for 3m 0s > continue > continue ● API Error: Connection dropped (ECONNRESET) ✻ Brewed for 2m 58s > /auto-mode-setup ⎿ Gathering data and drafting your auto-mode setup; back soon ● Saved to C:\Users\Pandiyan\.claude\settings.json (environment). Run claude auto-mode config to see the effective result. > Hi, Have you mmodified the code related to the workshop ● API Error: Connection dropped (ECONNRESET) ✻ Worked for 2m 58s > Hi, Have you mmodified the code related to the workshop ● API Error: Connection dropped (ECONNRESET) ✻ Churned for 2m 59s > Hi, Have you mmodified the code related to the workshop > continue ● API Error: Connection dropped (ECONNRESET) ✻ Crunched for 3m 1s > continue > contine ● API Error: Connection dropped (ECONNRESET) ✻ Brewed for 3m 2s > contine ● API Error: Connection dropped (ECONNRESET) ​ KP • 25mSeen • 25m It is claude code KP • 24mSeen • 24m sonnet model KP • 24mSeen • 24m "Connection dropped (ECONNRESET)" means the TCP connection to the API failed or got interrupted before completing — Claude Code retries these automatically, but persistent drops usually point to something local rather than an Anthropic-side outage. Common causes: unstable internet, a VPN or corporate proxy blocking/interrupting api.anthropic.com, or a firewall interfering with the connection. A few things to try: Run curl -I https://api.anthropic.com (or curl.exe -I https://api.anthropic.com on PowerShell) to check you can reach the API directly. If you're behind a proxy, set HTTPS_PROXY before launching Claude Code. Temporarily disable any VPN and retry. Confirm your firewall allows the required hosts. If curl succeeds but Claude Code still fails, the issue is likely something between your runtime and the network (e.g. a DNS resolver problem) rather than your internet connection itself. Fin AI Agent • AI Agent • 24mSeen • 24…
Note: Content was truncated.