### Preflight Checklist - [x] I have searched [existing issues](https://github.com/anthropics/claude-code/issues?q=is%3Aissue%20state%3Aopen%20label%3Abug) and this hasn't been reported yet - [x] This is a single bug report (please file separate reports for different bugs) - [x] I am using the latest version of Claude Code ### What's Wrong? I have a scheduled Routine in Claude Code desktop on macOS with both "Push notification" and "Email" checked under Notifications. When the routine complet

[BUG] Routine notifications: email channel silently fails, push works

Status Closed — not planned

Reported on v2.1.223

Maintainer reply None cached

Activity 6 comments · opened Aug 6, 2026 · closed Sep 14, 2026

Preflight Checklist

[x] I have searched existing issues and this hasn't been reported yet
[x] This is a single bug report (please file separate reports for different bugs)
[x] I am using the latest version of Claude Code

What's Wrong?

I have a scheduled Routine in Claude Code desktop on macOS with both "Push notification" and "Email" checked under Notifications. When the routine completes and calls the notification tool, the push notification arrives correctly, but no email is ever received — not even in spam. This happened consistently across multiple runs on the same day.

What Should Happen?

Both configured notification channels (push + email) should deliver when a routine run triggers a notification, since both are enabled in the routine's Notifications settings.

Error Messages/Logs

Steps to Reproduce

Create a scheduled routine (recurring trigger, e.g. daily/weekdays at a set time).
In the routine's Notifications tab, check both "Push notification" and "Email".
Let the routine run on its schedule (or trigger it) so it reaches the point where it sends a completion notification.
Push notification arrives on mobile/desktop as expected.
Check the email inbox associated with the account, including spam/junk folders — no email arrives.
Repeat across multiple separate runs on the same day — same result each time: push works, email never arrives.

Claude Model

Sonnet (default)

Is this a regression?

I don't know

Last Working Version

_No response_

Claude Code Version

2.1.223 (Claude Code)

Platform

Anthropic API

Operating System

macOS

Terminal/Shell

Terminal.app (macOS)

Additional Information

_No response_

View original on GitHub ↗

6 Comments

crrobinson14 · 2 months ago

I am experiencing this myself as well, and very clearly have only Email checked as a delivery target. I get no notification at all. Interestingly, when viewing the "Sent notification" output from the most recent run of my Routine, it says Mobile push requested. despite being configured otherwise.

Klizzy · 1 month ago

I have the same issue since ~1-2 weeks. No mobile or mail notifications at all. No mail or push at:

routines
scheduled tasks
iOS remote control

did also already the spam check, iOS re-pair, verification if claude code /config mobile device for notifications has no warning. Within the scheduled tasks i see that the send notification action is fired and in routines those settings are also set

github-actions[bot] · 1 month ago

Closing for now — inactive for too long. Please open a new issue if this is still relevant.

crrobinson14 · 1 month ago

LOL seriously? Even Claude Desktop knows this is broken.

``Note: The notification tool used to email/push this summary is currently erroring on every call (status: proactive rejected as invalid input, even when omitted or matching the tool's own schema) — this looks like an environment bug that will need attention outside this session, since it will block all future scheduled notifications until fixed.``

dbechaux · 22 days ago

Adding another data point to this — same symptom, still occurring.

Setup:

Scheduled routine (daily weekday trigger, cron 30 13 * * 1-5)
Notification channels: Email ✓ enabled, Push ✗ disabled, Slack ✗ disabled (confirmed via the routine's own config)
These settings were last saved 2026-09-21 20:11 UTC — over 17 hours before the affected run, so this isn't a "settings need one more run to take effect" lag issue.

Run in question:

Fired 2026-09-22 13:39:12 UTC (~9:39 AM EDT)
Completed successfully (status: succeeded), full <routine_summary> produced as the final result
Despite Email being the only enabled channel, no email was received — checked spam/junk, and confirmed the account's email address is correct
Interestingly, the run's own final step still called the PushNotification tool (returned "Mobile push requested") even though Push is toggled off for this routine — suggesting the agent-side notification call and the platform-side channel routing aren't in sync, which may be related to why Email silently does nothing here.

Same as the original report: no error, no log, nothing user-facing to indicate delivery failed. Given this is closed as "not planned" but the underlying behavior still reproduces cleanly, could this get another look? Happy to provide more detail if useful.

crrobinson14 · 22 days ago

@dbechaux Sorry to say they already closed the ticket. They're not planning to fix it.