[BUG] Server-side usage loop exhausting Max limits on idle account with no active sessions
Preflight Checklist
- [x] I have searched existing issues and this hasn't been reported yet
- [x] This is a single bug report (please file separate reports for different bugs)
- [x] I am using the latest version of Claude Code
What's Wrong?
Summary
My account is trapped in a server-side background execution loop on Anthropic's backend. When my 5-hour or weekly Claude Max usage windows reset, the quota instantly jumps to 40%–100% within minutes without any local action or input on my end.
Steps Taken / System Verification
- Sessions Cleared: Revoked all active sessions under
claude.aiSettings > Security. - Local Environment Purged: Completely uninstalled Claude Desktop App and Claude Code CLI tools (
claude logoutperformed,~/.claudedirectory completely removed). Tested leaving all physical devices turned off during a window reset. - Console Inspected: Verified
console.anthropic.comis completely clean — 0 API keys, 0 active sessions, 0 deployments, 0 active agents. - Behavior Persists: Despite zero local software running and zero active logins/keys, the 5-hour reset triggers an immediate 40–100% limit exhaustion on the server side.
Expected Behavior
A completely idle account with no active sessions or local CLI processes should remain at 0% usage after a quota window reset.
Actual Behavior
The backend server triggers an orphaned context/compaction loop tied to my account ID, instantly burning through the Max subscription limit.
Additional Context
- Account Tier: Claude Max
- Reached out via email support 3+ times over the past month with no response or resolution.
- Requesting an internal infrastructure team member to inspect my account state ID and flush any hanging server-side agent/session contexts.
What Should Happen?
i should be able to use my claude max account when i like without it randomly using up all my 5 hour limit
Error Messages/Logs
Steps to Reproduce
i don't know it randomly started one day
Claude Model
Opus
Is this a regression?
Yes, this worked in a previous version
Last Working Version
idk
Claude Code Version
2.1.220
Platform
Other
Operating System
Windows
Terminal/Shell
PowerShell
Additional Information
<img width="574" height="536" alt="Image" src="https://github.com/user-attachments/assets/a49e76a0-116c-4fc2-b283-9dec1ea06375" />