[BUG] /feedback command not working

Preflight Checklist

• [x] I have searched existing issues and this hasn't been reported yet
• [x] This is a single bug report (please file separate reports for different bugs)
• [x] I am using the latest version of Claude Code

What's Wrong?

When I try to submit feedback using the /feedback command, i get the correct prompts but when I submit, I get the following message:

│ Submit Feedback / Bug Report │
│ │
│ Could not submit feedback. Please try again later. │
│ │
│ Press Enter to also create a GitHub issue, or any other key to close.

This happens even when the rest of Claude Code works correctly

What Should Happen?

It should submit the feedback

Error Messages/Logs

**Bug Description**
error submitting feedback

**Environment Info**
- Platform: darwin
- Terminal: WarpTerminal
- Version: 1.0.120
- Feedback ID: 

**Errors**

[{"error":"L_1: Failed to install new version of claude:  npm ERR! code ENOTEMPTY\nnpm ERR! syscall rename\nnpm ERR! path /Users/jkudish/Library/Application Support/Herd/config/nvm/versions/node/v21.7.3/lib/node_modules/@anthropic-ai/claude-code\nnpm ERR! dest /Users/jkudish/Library/Application Support/Herd/config/nvm/versions/node/v21.7.3/lib/node_modules/@anthropic-ai/.claude-code-SYmib0QP\nnpm ERR! errno -66\nnpm ERR! ENOTEMPTY: directory not empty, rename '/Users/jkudish/Library/Application Support/Herd/config/nvm/versions/node/v21.7.3/lib/node_modules/@anthropic-ai/claude-code' -> '/Users/jkudish/Library/Application Support/Herd/config/nvm/versions/node/v21.7.3/lib/node_modules/@anthropic-ai/.claude-code-SYmib0QP'\n\nnpm ERR! A complete log of this run can be found in: /Users/jkudish/.npm/_logs/2025-09-24T10_51_56_095Z-debug-0.log\n    at cG1 (file:///Users/jkudish/Library/Application%20Support/Herd/config/nvm/versions/node/v21.7.3/lib/node_modules/@anthropic-ai/claude-code/cli.js:1637:390)\n    at process.processTicksAndRejections (node:internal/process/task_queues:95:5)\n    at async file:///Users/jkudish/Library/Application%20Support/Herd/config/nvm/versions/node/v21.7.3/lib/node_modules/@anthropic-ai/claude-code/cli.js:3398:5638","timestamp":"2025-09-24T10:51:56.243Z"},{"error":"L_1: Failed to install new version of claude:  npm ERR! code ENOTEMPTY\nnpm ERR! syscall rename\nnpm ERR! path /Users/jkudish/Library/Application Support/Herd/config/nvm/versions/node/v21.7.3/lib/node_modules/@anthropic-ai/claude-code\nnpm ERR! dest /Users/jkudish/Library/Application Support/Herd/config/nvm/versions/node/v21.7.3/lib/node_modules/@anthropic-ai/.claude-code-SYmib0QP\nnpm ERR! errno -66\nnpm ERR! ENOTEMPTY: directory not empty, rename '/Users/jkudish/Library/Application Support/Herd/config/nvm/versions/node/v21.7.3/lib/node_modules/@anthropic-ai/claude-code' -> '/Users/jkudish/Library/Application Support/Herd/config/nvm/versions/node/v21.7.3/lib/node_modules/@anthropic-ai/.claude-code-SYmib0QP'\n\nnpm ERR! A complete log of this run can be found in: /Users/jkudish/.npm/_logs/2025-09-24T10_52_03_799Z-debug-0.log\n    at cG1 (file:///Users/jkudish/Library/Application%20Support/Herd/config/nvm/versions/node/v21.7.3/lib/node_modules/@anthropic-ai/claude-code/cli.js:1637:390)\n    at process.processTicksAndRejections (node:internal/process/task_queues:95:5)\n    at async file:///Users/jkudish/Library/Application%20Support/Herd/config/nvm/versions/node/v21.7.3/lib/node_modules/@anthropic-ai/claude-code/cli.js:3398:5638","timestamp":"2025-09-24T10:52:04.027Z"},{"error":"L_1: Another process is currently installing an update\n    at cG1 (file:///Users/jkudish/Library/Application%20Support/Herd/config/nvm/versions/node/v21.7.3/lib/node_modules/@anthropic-ai/claude-code/cli.js:1627:1800)\n    at file:///Users/jkudish/Library/Application%20Support/Herd/config/nvm/versions/node/v21.7.3/lib/node_modules/@anthropic-ai/claude-code/cli.js:3398:5644\n    at process.processTicksAndRejections (node:internal/process/task_queues:95:5)","timestamp":"2025-09-24T10:52:06.029Z"},{"error":"L_1: Failed to install new version of claude:  npm ERR! code ENOTEMPTY\nnpm ERR! syscall rename\nnpm ERR! path /Users/jkudish/Library/Application Support/Herd/config/nvm/versions/node/v21.7.3/lib/node_modules/@anthropic-ai/claude-code\nnpm ERR! dest /Users/jkudish/Library/Application Support/Herd/config/nvm/versions/node/v21.7.3/lib/node_modules/@anthropic-ai/.claude-code-SYmib0QP\nnpm ERR! errno -66\nnpm ERR! ENOTEMPTY: directory not empty, rename '/Users/jkudish/Library/Application Support/Herd/config/nvm/versions/node/v21.7.3/lib/node_modules/@anthropic-ai/claude-code' -> '/Users/jkudish/Library/Application Support/Herd/config/nvm/versions/node/v21.7.3/lib/node_modules/@anthropic-ai/.claude-code-SYmib0QP'\n\nnpm ERR! A complete log of this run can be found in: /Users/jkudish/.npm/_logs/2025-09-24T10_52_06_163Z-debug-0.log\n    at cG1 (file:///Users/jkudish/Library/Application%20Support/Herd/config/nvm/versions/node/v21.7.3/lib/node_modules/@anthropic-ai/claude-code/cli.js:1637:390)\n    at process.processTicksAndRejections (node:internal/process/task_queues:95:5)\n    at async file:///Users/jkudish/Library/Application%20Support/Herd/config/nvm/versions/node/v21.7.3/lib/node_modules/@anthropic-ai/claude-code/cli.js:3398:5638","timestamp":"2025-09-24T10:52:06.384Z"},{"error":"AxiosError: Request failed with status code 403\n    at MN (file:///Users/jkudish/Library/Application%20Support/Herd/config/nvm/versions/node/v21.7.3/lib/node_modules/@anthropic-ai/claude-code/cli.js:715:1077)\n    at Unzip.J0 (file:///Users/jkudish/Library/Application%20Support/Herd/config/nvm/versions/node/v21.7.3/lib/node_modules/@anthropic-ai/claude-code/cli.js:716:9955)\n    at Unzip.emit (node:events:531:35)\n    at Unzip.emit (node:domain:488:12)\n    at endReadableNT (node:internal/streams/readable:1696:12)\n    at process.processTicksAndRejections (node:internal/process/task_queues:82:21)\n    at OQ1.request (file:///Users/jkudish/Library/Application%20Supp


**Note:** Error logs were truncated.

Steps to Reproduce

Use the /feedback command

Claude Model

Sonnet (default)

Is this a regression?

I don't know

Last Working Version

_No response_

Claude Code Version

v1.0.123

Platform

Anthropic API

Operating System

macOS

Terminal/Shell

Warp

Additional Information

/status 

 Claude Code v1.0.123
  L Session ID: 2a8012ab-0f68-4ec0-b39f-d4e6ca941044

 Working Directory 
  L /Users/[...]/Library/CloudStorage/GoogleDrive-[...]@gmail.com/My Drive/jNotes

 Setting Sources 
  L User settings, Shared project settings, Local, Command line arguments, Enterprise managed policies

 MCP servers • /mcp
  ✔  context7

 Account • /login
  L Login Method: Claude API Account
  L Email: [...]@gmail.com

 Memory • /memory
  L user: ~/.claude/CLAUDE.md
          L ~/.agent-os/standards/tech-stack.md
          L ~/.agent-os/standards/code-style.md
          L ~/.agent-os/standards/best-practices.md
  L project: CLAUDE.md

 Model • /model
  L sonnet (claude-sonnet-4-20250514)