Desktop app: embedded Browser pane crashes (WebGL context lost) when navigating to perplexity.ai

Status Closed — duplicate
Reported on v2.1.217
Maintainer reply None cached
Activity 3 comments · opened Jul 22, 2026 · closed Aug 25, 2026

Environment

  • OS: Windows 11 Home 10.0.26200
  • Claude Code CLI binary: 2.1.217 (bundled at %APPDATA%\Claude\claude-code\2.1.217\claude.exe)
  • Product: Claude desktop app (Electron), using the in-app Browser pane / claude-in-chrome tool

Summary
Navigating the embedded Browser pane to https://www.perplexity.ai reliably crashes/hangs the tab. It happened 3 times in one session.

Steps to reproduce

  1. Open the Browser pane (preview_start / navigate) in Claude Code desktop.
  2. Navigate to https://www.perplexity.ai.
  3. Wait 1-2 seconds.

Observed (from %APPDATA%\Claude\logs\unknown-window.log)
Each crash follows the same sequence, ~1 second apart:

[error] Access to script at 'https://perplexity-ai.cloudflareaccess.com/cdn-cgi/access/login/pplx-next-static-public.perplexity.ai?...&redirect_url=%2F_spa%2Fassets%2F_restricted%2Frestricted-feature-loader-*.js' (redirected from 'https://pplx-next-static-public.perplexity.ai/_spa/assets/_restricted/restricted-feature-loader-*.js') from origin 'https://www.perplexity.ai' has been blocked by CORS policy: No 'Access-Control-Allow-Origin' header is present on the requested resource.
[warn] The powerPreference option is currently ignored when calling requestAdapter() on Windows.
[warn] WebGL: CONTEXT_LOST_WEBGL: loseContext: context lost
[warn] A valid external Instance reference no longer exists.

After this, the tab becomes unresponsive and the session/tab has to be restarted — perceived by the user as "Claude crashed."

Likely root cause
Perplexity appears to detect the embedded browser as automated (Cloudflare Access bot/fingerprint check on pplx-next-static-public.perplexity.ai) and serves a restricted/degraded bundle. The restricted-feature-loader script fails to load due to CORS, which appears to cascade into a WebGL context loss that takes down the render for that tab.

Impact
The embedded Browser pane should degrade gracefully (show a load error / blocked-resource notice) rather than losing its WebGL context and becoming unresponsive on a single blocked script load.

Suggested fix direction

  • Handle failed/CORS-blocked subresource loads without cascading into WebGL context loss for the tab.
  • Consider recovering/reloading the WebGL context automatically instead of leaving the tab permanently inert.

Happy to provide the full log files if useful.

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