You've hit your session limit · resets 7:20pm (Asia/Seoul)

Bug Description
Subject: Claude Code (Max) blocked by false "session limit reached" — usage shows 1%

Hi,

Claude Code is blocking all input with "You've hit your session limit · resets 7:20pm (Asia/Seoul)", but my actual usage is nearly empty. The enforcement and the displayed usage clearly disagree, and the same account works normally on claude.ai at the same time.

Account / environment

• Plan: Claude Max
• Email: -
• Login method (confirmed in /status): Claude Max account
• Claude Code version: 2.1.216
• OS: macOS
• Model: Opus 4.8 with 1M context
• Session ID: 02d9e465-053b-40da-9222-14bcd27a2899

Symptom

• Every prompt is blocked with "You've hit your session limit · resets 7:20pm".
• /usage shows Current session: 1% used, Current week: 66% used.
• The reset time in the block message (7:20pm) does not match the /usage panel (session resets 7:29pm).
• Blocking persists regardless of model — I tried Sonnet 5 and Opus 4.8, both blocked identically.
• claude.ai web works normally on the same account at the same time.

Troubleshooting already performed (all completed, none resolved it)

• /logout then /login
• Updated Claude Code to latest (2.1.216)
• Switched models (/model → Sonnet 5, then Opus 4.8)
• Fully killed and restarted the process (pkill -f claude, new terminal)
• Checked environment variables: env | grep -i anthropic returns nothing (no ANTHROPIC_API_KEY / ANTHROPIC_AUTH_TOKEN / ANTHROPIC_BASE_URL)

Additional notes

• No incident is listed on your status page for today (Jul 21).
• This looks similar to the Jul 20 incident "Fable 5 requiring usage credits on Max plans." My Claude Code start screen shows the Fable 5 promotional banner, and I had long-running background/loop sessions earlier.

Since all local diagnostics are clean, this appears to be a server-side limit-tracking issue on my account rather than a genuine limit. Could you please check the server-side session/limit state for this account and reset it if it is stuck? Happy to provide logs or the session ID output on request.

Thanks,
-

Environment Info

• Platform: darwin
• Terminal: ghostty
• Version: 2.1.216
• Feedback ID: 3be207e1-d446-4092-b226-712894d190a6

Errors

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