[Bug] Team Billing: Frequent Unexpected Usage Limit Resets

Status Closed — not planned
Maintainer reply None cached
Activity 13 comments · opened Sep 19, 2025 · closed Jan 10, 2026

Bug Description
This week, my team switched from API key-base billing to team subscription-based billing. However, multiple team members are receiving the "Claude usage limit reached. Your limit will reset at..." message after only a few hours of work. We can work around this issue by logging out of claude code, then logging back in, which makes me think this is a bug. In the meantime, it's very annoying to have to relog every few hours.

Environment Info

  • Platform: linux
  • Terminal: vscode
  • Version: 1.0.119
  • Feedback ID: 518bfa65-e8e9-4a14-baff-7c0b146a4238

Errors

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View original on GitHub ↗

13 Comments

mpiroc · 11 months ago

I created this bug from a linux machine (a github codespace), but it's also been reported by team members on MacOS.

github-actions[bot] · 11 months ago

Found 3 possible duplicate issues:

  1. https://github.com/anthropics/claude-code/issues/6330
  2. https://github.com/anthropics/claude-code/issues/7719
  3. https://github.com/anthropics/claude-code/issues/6996

This issue will be automatically closed as a duplicate in 3 days.

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🤖 Generated with Claude Code

franciszekzak · 11 months ago

Seconding this. Also happened to a few of my teammates. I've even seen a message telling me my usage will reset at 1PM when it was 3PM already (no date was provided).

drdavella · 11 months ago

I'm experiencing this as well. It's making the product nearly unusable and I will need to begin looking for alternatives if it continues.

crzeller · 11 months ago

Can confirm, we have the same issue with multiple team members. Claude Code + team subscription seems to be bugged - the usage limit tracking is not correct. Workaround: after pressing 2x Escape and retrying the last query it usually works, so it is not required to logout.

drdavella · 11 months ago

Retrying the query is consistently working for me too. Still not ideal.

dunningdan · 11 months ago

I got the same error. Instead of retrying the query I tried to login yesterday. However this time it gave me

Claude Code is at capacity

Claude Code is currently experiencing high demand. Anthropic has paused sign ups to provide the best possible service to customers. We’ll notify you when we have a spot for you!

The login worked previously. I'm using an existing account. I switched to API billing and it seems to be working again.

duncanwilliam1976 · 11 months ago

⎿  Claude usage limit reached. Your limit will reset at Oct 6, 6pm.
/upgrade to increase your usage limit.

Just got this. My subscription renewed yesterday 30 of September. I'm on the Max 20x

crzeller · 10 months ago

Since Claude Code 2.0 we didn't have this issue anymore. I think the problem is resolved with Claude Code 2.0. Can anyone confirm this?

franciszekzak · 10 months ago

@crzeller Yeah haven't seen this in a while either.

github-actions[bot] · 8 months ago

This issue has been inactive for 30 days. If the issue is still occurring, please comment to let us know. Otherwise, this issue will be automatically closed in 30 days for housekeeping purposes.

github-actions[bot] · 7 months ago

This issue has been automatically closed due to 60 days of inactivity. If you're still experiencing this issue, please open a new issue with updated information.

github-actions[bot] · 7 months ago

This issue has been automatically locked since it was closed and has not had any activity for 7 days. If you're experiencing a similar issue, please file a new issue and reference this one if it's relevant.