[BUG] Claude Desktop — Code tab: "trust verification could not be completed" on folder select (silent failure, regression fixed by downgrade)
Preflight Checklist
- [x] I have searched existing issues and this hasn't been reported yet
- [x] This is a single bug report (please file separate reports for different bugs)
- [x] I am using the latest version of Claude Code
What's Wrong?
On Linux, selecting a folder in the Code tab of Claude Desktop fails immediately with an error dialog:
Something went wrong — Try sending your message again. If it keeps happening, share feedback so we can investigate. Detail: "Trust verification could not be completed. You can try again." (Localized PT-BR: "A verificação de confiança não pôde ser concluída. Você pode tentar novamente.")
The folder trust-approval step ("Do you trust the files in this folder?") never completes, so no Code session can be started for any folder. Critically, nothing is written to ~/.config/Claude/logs/main.log at the moment the dialog appears — the failure is completely silent.
This seems to b a regression: the app worked normally the previous day and broke after what appears to be an automatic update. Rolling back to a previous version fully restored functionality.
Steps to reproduce
- Open Claude Desktop → Code tab.
- Select any folder to work in ("Select folder…" / open folder).
- Error dialog appears instantly with the message above.
- Check
~/.config/Claude/logs/main.log— no new line is written when the dialog appears.
What Should Happen?
The trust-approval prompt should complete and the Code session should start normally, remembering the trust decision for that folder.
Error Messages/Logs
> **Something went wrong** — Try sending your message again. If it keeps happening, share feedback so we can investigate.
> Detail: **"Trust verification could not be completed. You can try again."**
> (Localized PT-BR: *"A verificação de confiança não pôde ser concluída. Você pode tentar novamente."*)
Steps to Reproduce
- Open Claude Desktop → Code tab.
- Select any folder to work in ("Select folder…" / open folder).
- Error dialog appears instantly with the message above.
- Check
~/.config/Claude/logs/main.log— no new line is written when the dialog appears.
Claude Model
None
Is this a regression?
Yes, this worked in a previous version
Last Working Version
claude-desktop 1.19367.0-1
Claude Code Version
2.1.207 (Claude Code)
Platform
Anthropic API
Operating System
Other Linux
Terminal/Shell
Xterm
Additional Information
Environment
- OS: Arch Linux, KDE Plasma («Wayland / X11 — preencher»)
- Claude Desktop version (BROKEN): claude-desktop-bin 1.19367.0-3
- Claude Desktop version (WORKING, after downgrade): claude-desktop 1.19367.0-1
- Install method: AUR
- App config dir:
~/.config/Claude
What I've already ruled out
This was diagnosed extensively before concluding it's a regression:
- Full restart + re-login — Full quit (Ctrl+Q) and re-authentication. OAuth is healthy in
main.log: token cache loads, CA bundle is written (859 certs),[remote-tools-device] authenticated, bridge connects, and there are no 401/403/TLS/certificate errors. Auth is not the problem. - Clearing web caches — Removed
Cache,Code Cache,GPUCache,Service Worker,DawnCache. No change. - Full local reset —
mv ~/.config/Claude ~/.config/Claude.bakfollowed by a clean login. No change. - Network / DNS —
claude.aiworks normally in a browser. When the error fires, the app issues no DNS query at all (verified against the local resolver), so this is not a network, DNS, or attestation issue. - Note on storage location: folder-trust state for the Code tab lives in
~/.claude.json/~/.claude/, which is separate from~/.config/Claude. Even so, the failure tracks the app version, not local state.
Only fix: downgrading to the previous version restored normal behavior.
Additional notes
- The trust-save/verification handler appears to swallow the exception without logging — no entry in
main.logwhen it fails — which makes this very hard to diagnose from the user side. A specific log line / error surface for trust-approval failures would help a lot. - Possibly related prior desktop trust issues: #57276, #51834, #61782.