[Bug] Claude Code fails to complete minor content edits efficiently, resulting in excessive token usage and incomplete task execution

Bug Description
3 and a half hours documented to correct an existing lesson — not to create new content, only to apply minor corrections (adding one page, removing sentences, adjusting words) and generate a working script. Task still not completed correctly at the end of the period.
In a corporate context: this represents the entire productive output of one staff member’s morning. At standard corporate hourly rates, the labor cost equivalent is €150-300 for a task that should take 5-10 minutes. No CEO or procurement department would accept this. The tool would be uninstalled, the contract canceled, refund demanded, and the failure documented for vendor blacklisting.
For a corporate school setting: same calculation plus reputational risk to course delivery. Switching vendors would be immediate.
The tolerance for this performance level in a corporate environment is zero. It exists in consumer subscriptions because individual subscribers lack procurement departments, enforceable SLAs, and legal teams. Consumer subscribers are paying for and receiving a degraded version of a tool marketed as functional, with no public disclosure of tier-based performance differences. Official complaint filed

Environment Info

• Platform: darwin
• Terminal: Apple_Terminal
• Version: 2.1.195
• Feedback ID: 6b2c97bf-6f15-4e32-88d8-cac1350f0f2b

Errors

[]