Claude Desktop: Atlassian connector 'Install' button grayed out, OAuth flow never triggered
Bug Report
Affected app: Claude Desktop (macOS)
Description
When the Atlassian plugin is installed via the Claude Code CLI (~/.claude/plugins/), the Claude Desktop app shows the connector under Settings → Connectors → Atlassian, but the 'Install' button is grayed out and no OAuth flow is triggered. There is no alternative button or link to authenticate.
The status message reads: 'Du bist noch nicht mit atlassian verbunden.' ("You are not connected to atlassian yet.")
Steps to reproduce
- Install the Atlassian plugin via Claude Code CLI
- Open Claude Desktop → Settings → Connectors → Atlassian
- Observe: 'Install' button is grayed out, no 'Connect' or 'Authenticate' button visible
- Clicking 'Edit' opens a text editor with
mcp.json— no auth flow
Expected behavior
- Either the 'Install' button should be active and trigger the OAuth flow, or
- A separate 'Connect' / 'Authenticate' button should appear since the plugin is already installed
Actual behavior
The button is grayed out. The only workaround is to manually add the MCP server entry to claude_desktop_config.json / mcp.json:
{
"mcpServers": {
"atlassian": {
"type": "http",
"url": "https://mcp.atlassian.com/v1/mcp/authv2"
}
}
}
Additional context
- The CLI correctly shows the plugin as installed in
~/.claude/plugins/installed_plugins.json ~/.claude/mcp-needs-auth-cache.jsoncontains an entry forplugin:atlassian:atlassianbut auth is never completed- Claude Desktop and Claude Code CLI plugin states are not synchronized — installing via CLI does not make the Desktop app trigger the auth flow
- Environment: macOS Darwin 25.5.0, Claude Desktop (latest)
Impact
Users cannot use the Atlassian connector in Claude Desktop without manually editing JSON config files — which is not an expected user experience for a UI-driven connector flow.
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