[SCAM] grace period

Open 💬 2 comments Opened Jun 14, 2026 by nabz-polo

Preflight Checklist

  • [x] I have searched existing issues and this hasn't been reported yet
  • [x] This is a single bug report (please file separate reports for different bugs)
  • [x] I am using the latest version of Claude Code

What's Wrong?

How am I paying for a 30-day subscription, yet I can only use the service every few days without running into restrictions? Now I'm being told:

"Your subscription is paused. Pay your invoice to restore access."

This is incredibly frustrating. If customers are paying for a monthly subscription, they should be able to use the service consistently throughout that period without repeatedly encountering access issues or interruptions.

There should be no excuses for this still being a problem, especially now that you've announced a partnership with xAI and stated that you have access to additional server capacity. From a customer's perspective, it feels like we're paying for a service that isn't being delivered reliably.

What Should Happen?

How am I paying for a 30-day subscription, yet I can only use the service every few days without running into restrictions? Now I'm being told:

"Your subscription is paused. Pay your invoice to restore access."

This is incredibly frustrating. If customers are paying for a monthly subscription, they should be able to use the service consistently throughout that period without repeatedly encountering access issues or interruptions.

There should be no excuses for this still being a problem, especially now that you've announced a partnership with xAI and stated that you have access to additional server capacity. From a customer's perspective, it feels like we're paying for a service that isn't being delivered reliably.

Error Messages/Logs

How am I paying for a 30-day subscription, yet I can only use the service every few days without running into restrictions? Now I'm being told:

"Your subscription is paused. Pay your invoice to restore access."

This is incredibly frustrating. If customers are paying for a monthly subscription, they should be able to use the service consistently throughout that period without repeatedly encountering access issues or interruptions.

There should be no excuses for this still being a problem, especially now that you've announced a partnership with xAI and stated that you have access to additional server capacity. From a customer's perspective, it feels like we're paying for a service that isn't being delivered reliably.

Steps to Reproduce

How am I paying for a 30-day subscription, yet I can only use the service every few days without running into restrictions? Now I'm being told:

"Your subscription is paused. Pay your invoice to restore access."

This is incredibly frustrating. If customers are paying for a monthly subscription, they should be able to use the service consistently throughout that period without repeatedly encountering access issues or interruptions.

There should be no excuses for this still being a problem, especially now that you've announced a partnership with xAI and stated that you have access to additional server capacity. From a customer's perspective, it feels like we're paying for a service that isn't being delivered reliably.

Claude Model

None

Is this a regression?

Yes, this worked in a previous version

Last Working Version

_No response_

Claude Code Version

-1

Platform

Anthropic API

Operating System

macOS

Terminal/Shell

Terminal.app (macOS)

Additional Information

stop scamming this a service

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