[BUG] Claude.AI desktop version causes Task Manager and Start Up applications to crash
Resolved 💬 1 comment Opened Jun 13, 2026 by Optic8640 Closed Jun 16, 2026
Preflight Checklist
- [x] I have searched existing issues and this hasn't been reported yet
- [x] This is a single bug report (please file separate reports for different bugs)
- [x] I am using the latest version of Claude Code
What's Wrong?
I have Task Manager open and when I install Claude.AI desktop version to my PC Task Manager and my start up Applications window crashes
What Should Happen?
When having Claude installed it should not crash Task Manager or the Start Up applications
Error Messages/Logs
From Windows Event Viewer
Notes No AV on the device or Firewall Windows 10
Faulting application name: taskmgr.exe, version: 10.0.19041.6280, time stamp: 0x805ae783
Faulting module name: taskmgr.exe, version: 10.0.19041.6280, time stamp: 0x805ae783
Exception code: 0xc0000005
Fault offset: 0x00000000000748a1
Faulting process id: 0x30c0
Faulting application start time: 0x01dcfb17ef64bd8c
Faulting application name: taskmgr.exe, version: 10.0.19041.6280, time stamp: 0x805ae783
Faulting module name: taskmgr.exe, version: 10.0.19041.6280, time stamp: 0x805ae783
Exception code: 0xc0000005
Fault offset: 0x00000000000748a1
Faulting process id: 0x29c4
Faulting application start time: 0x01dcfb13f7362d79
Faulting application path: C:\WINDOWS\system32\taskmgr.exe
Faulting module path: C:\WINDOWS\system32\taskmgr.exe
Report Id: cda5a3f6-c8e0-4096-b0f1-dce28724aee6
Faulting package full name:
Faulting package-relative application ID:
Steps to Reproduce
- Download Claude.AI to your computer
- Open Task Manager
- Run Claude.AI install file
- Watch Task Manager crash
- Try to open Task Manager and watch it crash
- Uninstall Claude.AI from the control panel
- Open Task Manager Just fine
Claude Model
None
Is this a regression?
I don't know
Last Working Version
N/A
Claude Code Version
Claude.AI app version 1.12603.1
Platform
Anthropic API
Operating System
Windows
Terminal/Shell
Windows Terminal
Additional Information
No AntiVirus or Firewall on the device
Windows 10 Latest version
Error log info form event viewer
Claude.AI
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