[FEATURE] Session export/backup — prevent data loss on reinstallURE]

Resolved 💬 2 comments Opened Jun 2, 2026 by HarkataAI Closed Jun 8, 2026

Preflight Checklist

  • [x] I have searched existing requests and this feature hasn't been requested yet
  • [x] This is a single feature request (not multiple features)

Problem Statement

Ще го напиша веднага — и двете версии.

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ENGLISH VERSION

To: Anthropic Support
Subject: Formal Complaint — Loss of All Session History After App Reinstallation

Dear Anthropic Team,

I am writing to formally complain about a serious flaw in the Claude Code application that resulted in the complete and irreversible loss of all my conversation sessions upon reinstalling the application.

I have been using Claude Code as a productivity tool for ongoing professional and creative projects, including business development work and book writing. The application stores session history locally with no export option, no backup mechanism, no warning, and no recovery path. When I was forced to reinstall the application, every session — representing weeks of accumulated work, context, and progress — was permanently destroyed.

This is not an acceptable design for a professional tool. The following failures are evident:

  1. No session backup or export functionality — users cannot protect their own data.
  2. No warning before data loss — the reinstallation process gives no indication that sessions will be deleted.
  3. No recovery option — once lost, sessions cannot be restored even by Anthropic support.
  4. Misleading persistence model — the application gives the impression of a persistent assistant, while the underlying storage is fragile and unreliable.

The time, effort, and context I have lost cannot be recovered. I request that Anthropic acknowledge this design flaw, provide compensation or credit for the lost work, and commit to implementing session export/backup functionality as a matter of urgency.

Sincerely,
Atanas Atanasov

Proposed Solution

Claude Code should automatically save session history to a user-defined
folder (outside the app installation directory) so that sessions survive
reinstallation, updates, or crashes.

Ideal UX:

  • A setting to choose a backup folder location
  • Sessions auto-saved after each conversation
  • On first launch after reinstall, option to "Restore sessions from backup"
  • Optional: export individual sessions as .md or .txt files

Alternative Solutions

Currently there is no workaround. All session history is stored inside
the app and is permanently lost upon reinstallation.

Considered alternatives:

  • Manually copying app data before reinstall — no documentation exists

on where sessions are stored or how to back them up

  • Using memory files (MEMORY.md) — only saves summaries, not full

session history

Priority

Critical - Blocking my work

Feature Category

CLI commands and flags

Use Case Example

_No response_

Additional Context

_No response_

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