[BUG] Cowork shows "yukonSilver not supported (status=unsupported)" on Windows 11 Pro with 11th Gen Intel i5-1155G7 — VM never initializes
Preflight Checklist
- [x] I have searched existing issues and this hasn't been reported yet
- [x] This is a single bug report (please file separate reports for different bugs)
- [x] I am using the latest version of Claude Code
What's Wrong?
System information
- OS: Windows 11 Pro
- CPU: 11th Gen Intel Core i5-1155G7 @ 2.50GHz
- Claude Desktop: latest version (fresh install as of 2026-05-31)
- Subscription: Pro
What's wrong
Cowork tab shows a virtualization error. The VM never initializes and the virtual network adapter (vEthernet cowork-vm-nat) is never created.
Diagnostics confirmed
- HyperVisorPresent: True
- Hardware virtualization active and confirmed via systeminfo
- Virtual Machine Platform: Enabled
- CoworkVMService: Running (Automatic)
- vm_bundles folder: never created (Claude discards the bundle immediately)
- Performed full clean uninstall and reinstall as administrator — issue persists
Log (cowork_vm_node.log)
2026-05-31 22:23:35 [info] [cleanupVMBundleIfUnsupported] yukonSilver not supported (status=unsupported), checking for stale bundle...
2026-05-31 22:23:53 [info] [VM] Loading vmClient (TypeScript) module...
2026-05-31 22:23:53 [info] [VM] Module loaded successfully
What Should Happen?
Expected behavior
Cowork should recognize that hardware virtualization is fully enabled and initialize the VM workspace.
Related issues
#29887, #32004, #27316
Error Messages/Logs
**Error message shown in Cowork tab**
"Plataforma de máquina virtual no disponible
El espacio de trabajo de Claude requiere Virtual Machine Platform en Windows.
Habilita esta función y luego reinicia.
Feature enablement failed (exit code 1)"
(UI language is Spanish, translation: "Virtual Machine Platform not available.
Claude's workspace requires Virtual Machine Platform on Windows.
Enable this feature and then restart. Feature enablement failed (exit code 1)")
Steps to Reproduce
Steps to Reproduce
- Install Claude Desktop for Windows (latest version) as administrator
- Open Claude Desktop and navigate to the Cowork tab
- Observe the virtualization error — VM never starts
- Check cowork_vm_node.log — shows "yukonSilver not supported (status=unsupported)" repeatedly
- Verify with Get-NetAdapter — vEthernet (cowork-vm-nat) is never created
- Confirmed reproducible after full clean uninstall and reinstall
Claude Model
None
Is this a regression?
I don't know
Last Working Version
1.9659.2
Claude Code Version
1.9659.2.0
Platform
Anthropic API
Operating System
Windows
Terminal/Shell
PowerShell
Additional Information
_No response_
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