[BUG] usage stays stuck waiting for 5 hr limit after upgrading to premium seat in team plan

Resolved 💬 2 comments Opened May 28, 2026 by hillel-cf Closed Jun 1, 2026

Preflight Checklist

  • [x] I have searched existing issues and this hasn't been reported yet
  • [x] This is a single bug report (please file separate reports for different bugs)
  • [x] I am using the latest version of Claude Code

What's Wrong?

version 2.1.153. using team plan, was on standard seat. ran out of usage, upgraded seat to premium. the web ui showed that i have more usage now, but the session i was in stayed stuck waiting for the 5 hr limit to end. even after exiting and claude resume session id

What Should Happen?

it should have immediately allowed me to keep on in that session

Error Messages/Logs

You've hit your session limit
/usage-credits to request more usage from your admin.

Steps to Reproduce

sign in as team member, hit 5 hr limit, upgrade to premium seat. try to keep on using CC. try exiting and resuming session

Claude Model

Opus

Is this a regression?

I don't know

Last Working Version

_No response_

Claude Code Version

2.1.153

Platform

Anthropic API

Operating System

macOS

Terminal/Shell

Terminal.app (macOS)

Additional Information

_No response_

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