[BUG] Account & Usage modal stuck on "Loading usage data..." — never completes
- [x] I searched existing issues and didn't find a duplicate
- [x] This is a single bug report (not multiple issues combined)
- [x] I'm using the latest version of Claude Code
What's Wrong?
Clicking "View Usage" in the Account & Usage modal displays "Loading usage data..." but the modal never finishes loading. The spinner persists indefinitely and no usage data appears.
<img width="480" alt="Account & Usage modal stuck on Loading usage data" src="https://assets.themarketingshow.com/bugs/anthropics-claude-code/account-usage-loading-stuck-2026-05-26.png">
What Should Happen?
The usage data should load and display account/subscription information with consumption metrics against the weekly threshold.
Steps to Reproduce
- Open Claude Code (desktop or VS Code extension)
- Click the account menu (avatar or settings)
- Select "Account & Usage"
- Observe the modal — it shows "Loading usage data..."
- Wait — the loading state persists indefinitely, no data renders
Claude Model
Haiku (N/A for CLI issue)
Is this a regression?
Don't know — usage data endpoint may be intermittently failing
Environment
- Claude Code Version: 2.1.150
- Claude Code Extension: 2.1.145
- Platform: Anthropic API
- Operating System: macOS 26.5 (M2 Ultra)
- VS Code: 1.121.0
- Terminal/Shell: VS Code integrated terminal
Additional Information
The modal appears to be attempting to fetch account usage data from an API endpoint that either:
- Is not responding
- Is timing out
- Has a connectivity issue on the client side
- Has a scope or authentication issue preventing the request
Console logs or network tab inspection might reveal the failing API call or error.
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