CLAUDE AI subscription not recognized

Resolved 💬 4 comments Opened May 24, 2026 by cubshack48-code Closed Jun 24, 2026

Type: <b>Bug</b>

i had installed claude code for vs and got the subsciption when it directed me to the link on the web then when i came back i still cant ask anything still says not enough credits and ive refreshed the app and checked for updates and still nothing is working do i need to have the co pilot subscription ive been stuck for hours now trying to figure this out

Extension version: 2.1.145
VS Code version: Code 1.121.0 (f6cfa2ea2403534de03f069bdf160d06451ed282, 2026-05-19T11:51:53+02:00)
OS version: Windows_NT x64 10.0.26200
Modes:

<details>
<summary>System Info</summary>

|Item|Value|
|---|---|
|CPUs|Intel(R) Core(TM) Ultra 7 256V (8 x 3302)|
|GPU Status|2d_canvas: enabled<br>GPU0: VENDOR= 0x8086, DEVICE=0x64a0 [Intel(R) Arc(TM) 140V GPU (8GB)], DRIVER_VENDOR=Intel, DRIVER_VERSION=32.0.101.8424 ACTIVE<br>GPU1: VENDOR= 0x1414, DEVICE=0x008c [Microsoft Basic Render Driver], DRIVER_VERSION=10.0.26100.8246<br>Machine model name: <br>Machine model version: <br>direct_rendering_display_compositor: disabled_off_ok<br>gpu_compositing: enabled<br>multiple_raster_threads: enabled_on<br>opengl: enabled_on<br>rasterization: enabled<br>raw_draw: disabled_off_ok<br>skia_graphite: disabled_off<br>trees_in_viz: disabled_off<br>video_decode: enabled<br>video_encode: enabled<br>webgl: enabled<br>webgl2: enabled<br>webgpu: enabled<br>webnn: disabled_off|
|Load (avg)|undefined|
|Memory (System)|15.54GB (2.63GB free)|
|Process Argv|--crash-reporter-id 76f96a93-0509-4463-941a-a343c785aadd|
|Screen Reader|no|
|VM|0%|
</details><details>
<summary>A/B Experiments</summary>

vsliv368cf:30146710
binariesv615:30325510
nativeloc1:31344060
dwcopilot:31170013
dwoutputs:31242946
copilot_t_ci:31333650
e5gg6876:31282496
pythonrdcb7:31342333
6518g693:31463988
aj953862:31281341
6abeh943:31336334
envsactivate1:31505457
cloudbuttont:31379625
3efgi100_wstrepl:31403338
ec5jj548:31422691
cp_cls_c_966_ss:31454199
inlinechat_v2_hd992725:31505030
4je02754:31466945
8hhj4413:31478653
38bie571_auto:31426784
cp_cls_c_1081:31454833
conptydll_true:31498968
ia-use-proxy-models-svc:31452481
e9c30283:31461165
test_treatment2:31471001
c9b86496:31447327
control_6dc23131:31513471
idci7584:31464702
e3e4d672:31494082
ei9d7968:31496641
chat:31457767
8hig5102:31480529
89g7j272:31518289
7e187181:31503455
i2gc6536:31499202
52612955:31516516
ghj88844:31499326
ddid_t:31478206
hmra_i5g22:31518061
getcmakediagnosticson:31489824
7df3h592:31512476
cp_cls_t_1082:31516087
logging_enabled_new:31498466
j0d79568:31499440
jb_cp_cls_c_632:31517842
56dj4588:31512888
cg448276_tst_on:31514358
32d76977:31512328
ha629193:31508444
539gd155_c:31506875
jh5f2457_c:31515489
61138546:31518536

</details>

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