[BUG] Laptop crashinf

Resolved 💬 3 comments Opened May 13, 2026 by wilsonmjames-blip Closed May 17, 2026

Preflight Checklist

  • [x] I have searched existing issues and this hasn't been reported yet
  • [x] This is a single bug report (please file separate reports for different bugs)
  • [x] I am using the latest version of Claude Code

What's Wrong?

• Dell Inspiron 15, ~1 year old
• Windows with BitLocker enabled
• Claude Code crashes to BitLocker recovery screen every launch
• Tried 3 times and it always crashes after opening Claude. The laptop restarts without a code after a hard reboot.

I only downloaded and paid for Claude today

What Should Happen?

Claude should run normally

Error Messages/Logs

Steps to Reproduce

<img width="4032" height="3024" alt="Image" src="https://github.com/user-attachments/assets/4ab82470-70a3-44c0-95ab-671de5993c4b" />

Claude Model

None

Is this a regression?

Yes, this worked in a previous version

Last Working Version

_No response_

Claude Code Version

Not sure

Platform

Anthropic API

Operating System

macOS

Terminal/Shell

Terminal.app (macOS)

Additional Information

_No response_

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