[BUG] computer-use request_access times out at 180s with no permission dialog
Resolved 💬 1 comment Opened May 13, 2026 by DeltaDavid Closed Jun 12, 2026
Bug Description
In Cowork mode, request_access for native macOS apps times out at the 180s deadline. No permission dialog is ever shown to the user, and list_granted_applications returns an empty-but-connected response. Behavior reproduces across Cowork app relaunches.
Environment
- Cowork app version: 1.7196.0
- claude-code helper: 2.1.138
- macOS: 26.4.1 (build 25E253)
- Spotlight indexing: enabled (
mdutil -s /returns "Indexing enabled.")
Different root cause from #38225, which was traced to Spotlight indexing being disabled — Spotlight indexing is on in this environment.
Reproduction
request_access(["Screen Sharing", "iPhone Mirroring", "Apple Configurator"])
Result on both 2026-05-07 and 2026-05-12 retest (Cowork app relaunched/updated between attempts):
- 180s timeout (MCP deadline)
- No permission dialog shown
- No app entry appears in
list_granted_applications
Each call hangs to deadline rather than returning an error path.
What I tried
- App relaunch between attempts: no change.
list_granted_applications(before and afterrequest_accessattempts): empty connected response in both cases.
Asks
- What signal is the helper waiting on inside that 180s window?
- Is there a TCC / accessibility prerequisite that fails silently before the dialog is presented?
- Is there a known interaction with macOS 26.4.1 (build 25E253)?
Happy to capture logs or run a diagnostic if you can tell me where to grab them.
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