[BUG] Claude Code on the web: Request timed out after 30 minutes with no response, but tokens were still consumed

Preflight Checklist

• [x] I have searched existing issues and this hasn't been reported yet
• [x] This is a single bug report (please file separate reports for different bugs)
• [x] I am using the latest version of Claude Code

What's Wrong?

When using Claude Code on the web, after sending a message there was no response for approximately 30 minutes, after which only a Request timed out error message was displayed. Despite not receiving any response, token usage was still deducted from my quota.

What Should Happen?

• A response should be returned within a reasonable time, OR
• If a timeout occurs and no response is delivered, tokens should not be consumed for the failed request

Error Messages/Logs

Steps to Reproduce

1. Open Claude Code on the web
2. Enter a message and send it
3. Wait for approximately 30 minutes with no response
4. Request timed out error message is displayed
5. Check usage — tokens have been consumed

Claude Model

None

Is this a regression?

Yes, this worked in a previous version

Last Working Version

_No response_

Claude Code Version

claude code on the web

Platform

Anthropic API

Operating System

Windows

Terminal/Shell

Terminal.app (macOS)

Additional Information

_No response_