[BUG] CLAUDE USES EXTERNAL SPEAKER IGNORING POLICY WHEN EARPHONES PLUGGED IN

Preflight Checklist

• [x] I have searched existing issues and this hasn't been reported yet
• [x] This is a single bug report (please file separate reports for different bugs)
• [x] I am using the latest version of Claude Code

What's Wrong?

Response:
Based on our troubleshooting documentation, when the standard steps like clearing cache, reinstalling, and checking permissions don't resolve audio issues, this typically indicates a deeper compatibility problem with specific device configurations.[1]

Since you've mentioned this is documented as a known issue on GitHub and you've exhausted the standard troubleshooting steps, the development team would benefit from having your specific device details (Galaxy X Cover Pro SM-G736U, Android 16) along with the behavior description for their bug tracking and resolution efforts.

The fact that three other AI apps work correctly with identical settings on your device provides valuable context that this is specifically related to how our app handles Samsung's audio routing policies rather than a general Android or device issue.

PROBLEM: CLAUDE USES PHONE EXTERNAL SPEAKER IVNORING POLICY TO ROUTE AUDIBLE RESPONSES THROUGH HARD WIRED EARPHONES DESPITE DAYS OF RESEARCH. SAMSUNG SAYS UT IS THE APP CODE

What Should Happen?

Fix code to respect phone policy to reroute audio through earphones when inserted into device.

Error Messages/Logs

Audible sound persists externally, despite exhaustive research of settings to remedy on HAIKU 4.5

Steps to Reproduce

Speak on claude, listen to audible coming from external speaker despite earphones are plugged in while equivalent apps dont replicate same behavior.

Claude Model

None

Is this a regression?

Yes, this worked in a previous version

Last Working Version

_No response_

Claude Code Version

HIKU 4.5

Platform

Anthropic API

Operating System

Other

Terminal/Shell

Other

Additional Information

_No response_