[Bug] /remote command not implemented or account not enabled (Max20)

Bug Description

• /remote does not work: Unknown command: /remote
• $ claude remote-control results in Error: Remote Control is not yet enabled for your account.

Tried:

• Always running the latest version (native installer)
• Ensuring telemetry is enabled (one would hope that this should not be a requirement)
• Logging out, in
• Different machines

Env:

• No proxy, AI gateway or custom endpoint
• No managed settings
• No CLAUDE_CODE_OAUTH_TOKEN or any other custom auth token used

Similar to #29513 #28816 #29164 #28278 (all which has been closed without a fix)

Environment Info

• Platform: darwin
• Terminal: ghostty
• Version: 2.1.119
• Feedback ID: 8c385999-f1f6-4d3a-8369-3446515cc385

Errors

[{"error":"Error: NON-FATAL: Lock acquisition failed for /Users/samm/.local/share/claude/versions/2.1.119 (expected in multi-process scenarios)\n    at mH6 (/$bunfs/root/src/entrypoints/cli.js:2736:2177)\n    at E$8 (/$bunfs/root/src/entrypoints/cli.js:2736:1257)\n    at processTicksAndRejections (native:7:39)","timestamp":"2026-04-25T22:18:21.578Z"}]

▸ unset DISABLE_TELEMETRY CLAUDE_CODE_DISABLE_NONESSENTIAL_TRAFFIC
▸ grep -iE 'telemetry|nonessential' ~/.claude/settings.json*
▸ claude remote-control
Error: Remote Control is not yet enabled for your account.

! env|grep -iE 'telemetry|nonessential'
❯ /remote
❯ Unknown command: /remote

▸ claude auth status
{
  "loggedIn": true,
  "authMethod": "claude.ai",
  "apiProvider": "firstParty",
  "email": "redacted",
  "orgId": "redacted",
  "orgName": "redacted's Organization",
  "subscriptionType": "max"
}