[BUG] Enabling Cowork triggers restart that causes Windows 11 boot failure (Secure Boot enabled)
Resolved 💬 3 comments Opened Apr 21, 2026 by oneillsean Closed Apr 24, 2026
Preflight Checklist
- [x] I have searched existing issues and this hasn't been reported yet
- [x] This is a single bug report (please file separate reports for different bugs)
- [x] I am using the latest version of Claude Code
What's Wrong?
Enabling the Cowork feature in Claude Desktop prompts a restart with updates.
After that restart, Windows 11 fails to boot entirely. Requires PC recovery to resolve.
Reproduced twice — fully consistent and repeatable.
System Info:
- OS: Windows 11 25H2 (Build 26200)
- Secure Boot: On
- Claude Desktop: latest version from claude.ai/download
Actual: PC fails to boot entirely — requires recovery
Notes:
- Disabling CoworkVMService via sc.exe prevents the issue
- Cowork's VM service appears incompatible with Secure Boot on this configuration
- Normal Claude Desktop chat works fine without Cowork enabled
What Should Happen?
Expected: PC reboots normally into Windows after Cowork update
Error Messages/Logs
**Actual:** PC fails to boot entirely — requires recovery
Steps to Reproduce
Steps to Reproduce:
- Install Claude Desktop on Windows 11 25H2 with Secure Boot enabled
- Enable the Cowork feature in settings
- Accept the prompted restart (updates appear to install during shutdown)
- PC fails to boot — black screen / boot loop
- Requires Windows recovery to restore
Claude Model
None
Is this a regression?
I don't know
Last Working Version
_No response_
Claude Code Version
Claude 1.3561.0 (fbc74b) 2026-04-20T14:59:51.000Z
Platform
Anthropic API
Operating System
Windows
Terminal/Shell
PowerShell
Additional Information
_No response_
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