Windows: App unusable after update — file lock + spawn EBUSY (v1.3561.0.0)[BUG]
Preflight Checklist
- [x] I have searched existing issues and this hasn't been reported yet
- [x] This is a single bug report (please file separate reports for different bugs)
- [x] I am using the latest version of Claude Code
What's Wrong?
Clicked "Update" in Claude Desktop on Windows 11. App closed and
never launched again — "File is in use by another program" error
at C:\Program Files\WindowsApps\Claude_1.3561.0.0_x64__pzs8sxrjxfjjc.
CoworkVMService locks package files. Set-Service and sc.exe return
"Access Denied" even with admin rights. Had to disable service
via registry (HKLM Start=4).
After full reinstall (Remove-AppxPackage + reinstall), sending
messages fails with "spawn EBUSY". 9+ claude.exe processes pile up
every send attempt.
Spent 2+ hours middle of the night fixing this. Script crashed due
to forced reboot. App still doesn't work. Paid Max subscription.
Version: 1.3561.0.0
OS: Windows 11
Install: MSIX / Microsoft Store
What Should Happen?
The paid app have to start working
Error Messages/Logs
Steps to Reproduce
Clicked "Update" in Claude Desktop on Windows 11. App closed and
never launched again — "File is in use by another program" error
at C:\Program Files\WindowsApps\Claude_1.3561.0.0_x64__pzs8sxrjxfjjc.
CoworkVMService locks package files. Set-Service and sc.exe return
"Access Denied" even with admin rights. Had to disable service
via registry (HKLM Start=4).
After full reinstall (Remove-AppxPackage + reinstall), sending
messages fails with "spawn EBUSY". 9+ claude.exe processes pile up
every send attempt.
Spent 2+ hours middle of the night fixing this. Script crashed due
to forced reboot. App still doesn't work. Paid Max subscription.
Version: 1.3561.0.0
OS: Windows 11
Install: MSIX / Microsoft Store
Claude Model
None
Is this a regression?
Yes, this worked in a previous version
Last Working Version
_No response_
Claude Code Version
N/A — Desktop App issue, not CLI
Platform
Anthropic API
Operating System
Windows
Terminal/Shell
Windows Terminal
Additional Information
_No response_
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