[BUG] otelHeadersHelper is not being called - No errors or logs indicate issue
Resolved 💬 3 comments Opened Apr 20, 2026 by red8888 Closed Apr 24, 2026
Preflight Checklist
- [x] I have searched existing issues and this hasn't been reported yet
- [x] This is a single bug report (please file separate reports for different bugs)
- [x] I am using the latest version of Claude Code
What's Wrong?
otelHeadersHelper is never executed
What Should Happen?
otelHeadersHelper should execute the command
Error Messages/Logs
I can't figure out how to troubleshoot this I'm getting no logs or error messages from claude
My own log file in the script is never created indicating its not being called. I confirmed the command works though.
Steps to Reproduce
Token script:
TOKEN=$(gcloud auth print-identity-token --impersonate-service-account=xxxxx --include-email --audiences=xxxx 2>/dev/null)
HEADER="{\"Authorization\":\"Bearer $TOKEN\"}"
echo "Called" >> "/Users/ME/.claude/otel-debug.log"
echo $HEADER
Settings file:
{
"env": {
"CLAUDE_LOG_LEVEL":"debug",
"CLAUDE_CODE_OTEL_HEADERS_HELPER_DEBOUNCE_MS":"540000",
"CLAUDE_CODE_USE_VERTEX": "1",
"CLOUD_ML_REGION":"global",
"ANTHROPIC_VERTEX_PROJECT_ID":"xxxxxx",
"DISABLE_PROMPT_CACHING":"1",
"CLAUDE_CODE_ENABLE_TELEMETRY":"1",
"OTEL_METRICS_EXPORTER":"otlp",
"OTEL_LOGS_EXPORTER":"otlp",
"OTEL_EXPORTER_OTLP_PROTOCOL":"grpc",
"OTEL_EXPORTER_OTLP_ENDPOINT":"xxxxxxx",
"OTEL_EXPORTER_OTLP_TIMEOUT":"120000",
"OTEL_METRIC_EXPORT_INTERVAL":"5000",
"OTEL_LOGS_EXPORT_INTERVAL":"5000",
"OTEL_RESOURCE_ATTRIBUTES":"department=xxxx,team.id=xxx,cost_center=xxxx"
},
"otelHeadersHelper":"bash /tmp/claude_otel_refresh_token.sh"
}
I get not errors and otelHeadersHelper is never executed.
Claude Model
None
Is this a regression?
I don't know
Last Working Version
_No response_
Claude Code Version
2.1.81 (Claude Code)
Platform
Other
Operating System
macOS
Terminal/Shell
Terminal.app (macOS)
Additional Information
_No response_
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