[BUG] Claude Desktop v1.3109.0 (MSIX) — Code tab crashes on load (Windows)

Status Fixed / completed
Reported on v2.1.112
Maintainer reply None cached
Activity 3 comments · opened Apr 16, 2026 · closed Apr 30, 2026

Preflight Checklist

  • [x] I have searched existing issues and this hasn't been reported yet
  • [x] This is a single bug report (please file separate reports for different bugs)
  • [x] I am using the latest version of Claude Code

What's Wrong?

After clicking the Code tab, the app briefly shows a "What's your next schedule?" UI (calendar/schedule loading screen) and then crashes within a few seconds. The window closes completely.

What Should Happen?

Environment

  • App version: Claude Desktop 1.3109.0 (MSIX: Claude_1.3109.0_x64__pzs8sxrjxfjjc)
  • Install path: C:\Program Files\WindowsApps\Claude_1.3109.0_x64__pzs8sxrjxfjjc
  • OS: Windows
  • Install method: Downloaded .exe installer from claude.ai/download (resulted in MSIX install)

What's wrong
After clicking the Code tab, the app briefly shows a "What's your next schedule?" UI (calendar/schedule loading screen) and then crashes within a few seconds. The window closes completely.

Steps to reproduce

  1. Open Claude Desktop
  2. Click the Code tab
  3. A schedule/calendar loading UI briefly appears
  4. App crashes and closes

What works fine

  • Chat tab: works normally
  • Cowork tab: works normally

Troubleshooting already attempted

  • Sign out and sign back in → crash persists
  • Updated to v1.3109.0 (officially marked as resolved) → crash persists
  • No Google Calendar or other connectors are connected

Expected behavior
Code tab should load normally without crashing.

Note
This issue persists even after the v1.3109.0 fix that was announced as resolved on status.claude.com. The fix may only apply to Win32 installations, not MSIX.

Error Messages/Logs

Steps to Reproduce

  1. Open Claude Desktop
  2. Click the Code tab
  3. A schedule/calendar loading UI briefly appears
  4. App crashes and closes

Claude Model

None

Is this a regression?

Yes, this worked in a previous version

Last Working Version

Before the update on 20260416

Claude Code Version

2.1.112

Platform

Anthropic API

Operating System

Windows

Terminal/Shell

PowerShell

Additional Information

_No response_

View original on GitHub ↗

3 Comments

csamna · 5 months ago

Update: Additional debugging findings

I've done extensive testing to narrow down the cause. Here's what I've ruled out:

  • Documents folder pointing to OneDrive path → not the cause
  • Virtual Machine Platform disabled → enabling it didn't help
  • D: drive project path → session content loads fine before crash
  • Persisted sessions (7 files) → cleared all sessions, same crash occurs
  • Session file size → files are only 400-500 bytes each

Key observations:

  1. Two PCs with identical CPU, OS build, app version, and Claude Code CLI version. One works fine, one crashes. The working PC has no log folder under LocalCache\Roaming\Claude\.
  1. All log entries up to the crash point are [info] level — no errors recorded. The crash occurs after the last log entry, suggesting the process terminates before the logger can capture it.
  1. Crashpad generates a report (~33.9MB .dmp file) only on forced termination, not on normal exit. I can share this dump file privately if you can provide a secure upload channel, as it may contain personal information.

Would appreciate any guidance on next steps or a private channel to share the crash dump.

csamna · 5 months ago

Claude 1.5354.0 (9a9e3d) solved my issue. Thx.

github-actions[bot] · 5 months ago

This issue has been automatically locked since it was closed and has not had any activity for 7 days. If you're experiencing a similar issue, please file a new issue and reference this one if it's relevant.