[BUG] Virtualization is not available: Claude's workspace requires Virtual Machine Platform, but the virtualization service isn't responding. Restart your computer to resolve this.

Preflight Checklist

• [x] I have searched existing issues and this hasn't been reported yet
• [x] This is a single bug report (please file separate reports for different bugs)
• [x] I am using the latest version of Claude Code

What's Wrong?

When I try to access "coworker" capabilities and am getting this error message which I can't resolve:

Virtualization is not available: Claude's workspace requires Virtual Machine Platform, but the virtualization service isn't responding. Restart your computer to resolve this.

What Should Happen?

I should be able to use the capability I pay for

Error Messages/Logs

Virtualization is not available: Claude's workspace requires Virtual Machine Platform, but the virtualization service isn't responding. Restart your computer to resolve this.

Steps to Reproduce

1. I clicked on the tab and received the error message below preventing me from going any further with no resolution:

Virtualization is not available: Claude's workspace requires Virtual Machine Platform, but the virtualization service isn't responding. Restart your computer to resolve this.

Claude Model

None

Is this a regression?

Yes, this worked in a previous version

Last Working Version

_No response_

Claude Code Version

Version 1.1348.0 (efa3fd)

Platform

Anthropic API

Operating System

macOS

Terminal/Shell

Windows Terminal

Additional Information

_No response_