[BUG] Claude Project Sync Issue
Status Closed — not planned
Maintainer reply None cached
Workaround ✓ Mentioned in thread ↓
Activity 12 comments · opened Apr 7, 2026 · closed May 25, 2026
Preflight Checklist
- [x] I have searched existing issues and this hasn't been reported yet
- [x] This is a single bug report (please file separate reports for different bugs)
- [x] I am using the latest version of Claude Code
What's Wrong?
When I try to add a GitHub repository to the Claude projects it keeps showing syncing. It is stuck in an infinite loop. It rarely worked before but now it is just stuck. This bug was reported months ago and a lot of users were facing the same issue. I am on the claude.ai website but this issue happens when i try it from the Claude app as well
<img width="156" height="77" alt="Image" src="https://github.com/user-attachments/assets/a03d725f-7433-4573-a1d0-d7571a6830eb" />
What Should Happen?
It should sync without any issues
Error Messages/Logs
Steps to Reproduce
Add a GitHub repository to the Claude project
Claude Model
None
Is this a regression?
Yes, this worked in a previous version
Last Working Version
_No response_
Claude Code Version
Web
Platform
Anthropic API
Operating System
Windows
Terminal/Shell
Windows Terminal
Additional Information
_No response_
12 Comments
Also I am not able to send messages when it is stuck in the loop
Found 3 possible duplicate issues:
This issue will be automatically closed as a duplicate in 3 days.
🤖 Generated with Claude Code
This has been raised multiple times by multiple users and it has always shown as resolved or invalid without ever being fixed. This issue has been going on since last June. Please check it.
Experiencing the same issue. GitHub repo sync is stuck on "Syncing knowledge..." indefinitely on both claude.ai web and the Claude mobile app. Tried the following with no effect:
Manual file upload works as a workaround, but the GitHub sync feature is completely non-functional. This blocks a core part of the Projects workflow. Please prioritize a fix.
I also am having this issue, and let a sync run for 24hrs and still didn't complete, so definitely stuck somewhere. It was working a week ago, now I cannot use my project (wont let me send messages until done syncing) unless i remove the repo from my project
+1 on this. Facing the exact same issue on claude.ai and the Claude macOS app.
What happened: Triggered a GitHub repo sync on my React Claude Project. It's been stuck on "Syncing" for 12+ hours now, no progress, no error, no timeout.
Impact: The project is completely unusable while sync is in progress, can't interact with Claude at all in that project (can only read previous chats). I kept my laptop running overnight hoping it would complete. It didn't.
Tried: No workaround available since there's no option to cancel an in-progress sync.
What's needed:
Platform: claude.ai web, Claude macOS app
I am having the same issue from at least two weeks, but it was not happeing all the time.
This is very frustrating, because the functionality is really a must for developers.
Please try to solve it definitively once for ever.
Closing for now — inactive for too long. Please open a new issue if this is still relevant.
Yes it is still relevant
Please this issue is still very relevant, I have been experiencing this for over 2 months now (since May). Reopen this and prioritize a fix, please.
Still relevant. Request resolution.
Also experiencing this. Used to work in previous versions. Getting this to work is highly crucial for our business operations.