[BUG] Cowork Dispatch — "Session couldn't be created" on macOS (Pro Plan)
Preflight Checklist
- [x] I have searched existing issues and this hasn't been reported yet
- [x] This is a single bug report (please file separate reports for different bugs)
- [x] I am using the latest version of Claude Code
What's Wrong?
What's Wrong?
When clicking Dispatch in the Cowork sidebar, the session fails immediately with the error:
"Session couldn't be created."
A "Retry" button is shown, but clicking it produces the same result. The session never initializes.
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Environment
- OS: macOS (Apple Silicon)
- App: Claude Desktop (latest version, updated via Help → Check for Updates)
- Plan: Pro
- Feature: Cowork → Dispatch (research preview)
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Troubleshooting Already Attempted
- [x] Updated Claude Desktop to the latest version
- [x] Fully quit (Cmd+Q) and relaunched the app
- [x] Logged out and logged back in
- [x] Clicked Retry multiple times
- [x] Standard Cowork sessions work normally — issue is isolated to Dispatch
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Additional Context
This appears related to the known macOS entitlement issue (com.apple.vm.networking missing from app signature) reported in #40283, which prevents the internal VM from establishing a network connection. The Dispatch session never reaches a live state as a result.
Referencing related issues: #40283, #40178, #40142, #37713
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What Should Happen?
Expected Behavior
Clicking Dispatch should initialize a session and allow task dispatching as intended.
Error Messages/Logs
**Actual Behavior**
Session initialization fails immediately. No session is created. The error persists after retrying.
Steps to Reproduce
Steps to Reproduce
- Open Claude Desktop on macOS
- Navigate to Cowork (top center tab)
- Click Dispatch in the left sidebar
- Observe: error message "Session couldn't be created." appears with a Retry button
- Click Retry → same error repeats
Reproducibility: 100% — consistent across all attempts
Claude Model
None
Is this a regression?
No, this never worked
Last Working Version
_No response_
Claude Code Version
unknown
Platform
Anthropic API
Operating System
macOS
Terminal/Shell
Terminal.app (macOS)
Additional Information
Screenshots
<img width="2060" height="670" alt="Image" src="https://github.com/user-attachments/assets/b3410c7c-37a4-46bc-a065-61c79a1be220" />
<img width="1938" height="884" alt="Image" src="https://github.com/user-attachments/assets/3cf79aeb-de28-43cb-b26b-96f171791f44" />
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