[BUG] "Download failed" when creating new project - Linux VM cannot reach downloads.claude.ai

Resolved 💬 3 comments Opened Apr 5, 2026 by oleveje Closed Apr 9, 2026

Preflight Checklist

  • [x] I have searched existing issues and this hasn't been reported yet
  • [x] This is a single bug report (please file separate reports for different bugs)
  • [x] I am using the latest version of Claude Code

What's Wrong?

System:

  • macOS, Apple Silicon (MacBook Air)
  • Claude Code Desktop App: latest version (confirmed via update check)
  • CLI version: 2.1.92 (installed via native installer)

Problem:
When creating a new project in the Claude Code Desktop App, the download fails with the error message "Download fehlgeschlagen. Überprüfe deine Verbindung und versuche es erneut."

The internal Linux VM tries to download claude.app.tar.zst but receives 0 bytes, even though the URL is reachable from macOS (HTTP 200).

Error in ~/Library/Logs/Claude/main.log:
TAR_BAD_ARCHIVE: Truncated input (needed 139122106 more bytes, only 0 available)
CCD: All download attempts failed

Download URL that fails:
https://downloads.claude.ai/claude-code-releases/2.1.87/darwin-arm64/claude.app.tar.zst

Confirmed working from macOS terminal:
curl -I "https://downloads.claude.ai/claude-code-releases/2.1.87/darwin-arm64/claude.app.tar.zst"
→ HTTP/2 200, content-length: 40745941

Confirmed NOT working from inside the VM:
The VM downloads 0 bytes despite the URL being reachable from the host.

Tested with:

  • Different networks (hotel WiFi + iPhone hotspot)
  • Manual file placement in claude-code/2.1.87/
  • Symlinks, PATH fixes, cache clearing
  • None of these resolved the issue

Workaround:
CLI works fine via terminal (claude --version → 2.1.92). Only the Desktop App GUI for new projects is broken.

What Should Happen?

Creating a new project in the Claude Code Desktop App should work without a download error.

Error Messages/Logs

TAR_BAD_ARCHIVE: Truncated input (needed 139122106 more bytes, only 0 available)
CCD: All download attempts failed

Download URL: https://downloads.claude.ai/claude-code-releases/2.1.87/darwin-arm64/claude.app.tar.zst

System: macOS Apple Silicon, Claude Code Desktop latest version
URL reachable from macOS (HTTP 200, 40MB), but VM downloads 0 bytes.
Tested on multiple networks (hotel WiFi + iPhone hotspot) - same result.
Log: ~/Library/Logs/Claude/main.log

Steps to Reproduce

  1. Open Claude Code Desktop App
  2. Click "New Project" and select a local folder
  3. App shows error: "Download fehlgeschlagen. Überprüfe deine Verbindung und versuche es erneut."
  4. Error repeats on every retry

Claude Model

None

Is this a regression?

I don't know

Last Working Version

_No response_

Claude Code Version

2.1.92 (Claude Code)

Platform

Anthropic API

Operating System

macOS

Terminal/Shell

Terminal.app (macOS)

Additional Information

_No response_

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