[BUG] Cowork workspace fails with HCS 0x80070003 on Plan9 share 'z' — Windows 11 with pre-existing Z: drive (Microsoft Store version)
Resolved 💬 3 comments Opened Apr 5, 2026 by SatoshiKomura Closed May 15, 2026
Preflight Checklist
- [x] I have searched existing issues and this hasn't been reported yet
- [x] This is a single bug report (please file separate reports for different bugs)
- [x] I am using the latest version of Claude Code
What's Wrong?
What's Wrong?
Cowork workspace fails to start on Windows 11 with the following error:
failed to add Plan9 share 'z': HcsWaitForOperationResult failed with HRESULT 0x80070003: {"Error":-2147024893,"ErrorMessage":""}
Environment:
- OS: Windows 11 x64
- Claude Desktop: 1.569.0.0 (Microsoft Store / MSIX)
- Hyper-V: Enabled
- User added to Hyper-V Administrators group
- Other VM present in Hyper-V Manager (Windows 11 dev environment, State: Off)
Expected behavior:
Cowork should either use a dynamic/configurable drive letter for Plan9 shares, or correctly resolve the MSIX package path without requiring manual workarounds.
What Should Happen?
Root causes identified during debugging:
- Z: drive conflict: The app hardcodes 'z' as the Plan9 share drive letter. My environment had a pre-existing Z: drive assigned to an unformatted SSD partition (DriveType 3, mounted via mountvol). This caused HRESULT 0x80070005 (Access Denied). After removing the Z: drive assignment via
mountvol Z: /D, the error changed to 0x80070003 (Path Not Found).
- Path mismatch: The app references
C:\Users\<username>\AppData\Roaming\Claude\vm_bundles\claudevm.bundleas bundlePath, but the Microsoft Store version actually stores data underC:\Users\<username>\AppData\Local\Packages\Claude_pzs8sxrjxfjjc\LocalCache\Roaming\Claude\vm_bundles. Neither a symbolic link nor a direct folder copy resolved the 0x80070003 error.
Error Messages/Logs
**Relevant log excerpt (cowork_vm_node.log):**
[VM:steps] vm_boot completed (725ms)
[VM:steps] add_plan9_shares started
[VM:start] VM boot failed: failed to add Plan9 share 'z': HcsWaitForOperationResult failed with HRESULT 0x80070003
Steps to Reproduce
Steps to reproduce:
- Install Claude Desktop (Microsoft Store version) on Windows 11
- Have a pre-existing Z: drive assigned in the system
- Open Cowork tab → error appears immediately
- Removing Z: drive assignment changes error from 0x80070005 to 0x80070003
- Error persists despite symlink workarounds and folder copy
Claude Model
None
Is this a regression?
Yes, this worked in a previous version
Last Working Version
_No response_
Claude Code Version
1.569.0.0
Platform
Anthropic API
Operating System
Windows
Terminal/Shell
PowerShell
Additional Information
_No response_
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