[BUG] Cowork fails with Plan9 share 'd': HRESULT 0x800703ed — no D: drive exists, Windows 11 Pro 25H2
Resolved 💬 2 comments Opened Apr 13, 2026 by jrandall1414 Closed May 24, 2026
Preflight Checklist
- [x] I have searched existing issues and this hasn't been reported yet
- [x] This is a single bug report (please file separate reports for different bugs)
- [x] I am using the latest version of Claude Code
What's Wrong?
Cowork workspace fails to start. The VM attempts to mount a Plan9 share for drive D: but no D: drive exists on this machine. Error persists after all troubleshooting steps.
What Should Happen?
Cowork workspace should start successfully without trying to mount a non-existent D: drive.
Error Messages/Logs
Failed to start Claude's workspace
failed to add Plan9 share 'd': HcsWaitForOperationResult failed with HRESULT 0x800703ed: {"Error":-2147023891,"ErrorMessage":""}
Steps to Reproduce
- Open Claude Desktop
- Click Cowork tab
- Error appears immediately
Claude Model
None
Is this a regression?
No, this never worked
Last Working Version
_No response_
Claude Code Version
Not applicable - this is Claude Desktop / Cowork
Platform
Other
Operating System
Windows
Terminal/Shell
Non-interactive/CI environment
Additional Information
- Claude Desktop version: 1.1617.0.0 (MSIX/Microsoft Store)
- Machine has only a C: drive — no D: drive exists
- Hyper-V is enabled, hypervisor detected and running
- Steps tried: restarted Claude and PC, reinstalled workspace, granted SYSTEM permissions to AppData\Claude, removed phantom D: mount point via mountvol D: /D, deleted vm_bundles folder, manually started CoworkVMService via PowerShell
- Related issue: #43482
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